Lisa Watkins
Benton,MO
Summary
I have been with Cargill for almost twenty years. I started out as a Sales CSR which included filing, answering phones, a lot of clerical work. Then I started assisting the CAMS representative. I entered contracts and helped customers who were unable to reach the representative. I understand and can explain most all marketing solutions. I am friendly and willing to help customers or other team members.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Cargill
06.2004 - Current
Contract entry, maintenance and auditing.
Answer phones promptly and keep the flow moving during peak harvest hours.
Apply customer tickets and settle grain.
Answer customer questions regarding tickets, settlements and grain application.
Assist marketer through pricings, running reports and supporting customers when out of pocket.
Direct customers to digital services Cargill offers and teaching how to best benefit their operation.
Education
BBA - Business Administration And Management
Metro Business College of Cape Girardeau
Cape Girardeau, MOSkills
- Administrative Support - including CRT and technology platforms
- Exceptional phone and people skills
- Problem-solving abilities
- Microsoft Office programs efficiency
- Knowledge of sales and accounting processes including risk management solutions
- Very teachable and eager to learn
- Detail oriented
Timeline
Customer Service Representative
Cargill
06.2004 - Current
BBA - Business Administration And Management
Metro Business College of Cape Girardeau
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