Lisa Sumner
Lone Jack
Summary
Efficient Dental Insurance Coordinator known for high productivity and ability to complete tasks swiftly while maintaining accuracy. Skilled in claim processing, insurance verification, and billing procedures. Excel at communication, problem-solving, and time management, ensuring smooth operations within dental practices. Ready to leverage specialized skills to enhance office efficiency and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Dental Insurance Coordinator
Plaza Facial Surgery
Kansas City
01.2025 - Current
- Coordinated with dental providers to ensure accurate claims submission.
- Managed patient insurance verification and eligibility processes efficiently.
- Assisted patients in understanding their insurance benefits and coverage options.
- Updated patient records when necessary due to changes in coverage or benefit levels.
- Coordinated appointment scheduling for team members and clients.
- Managed daily office operations to ensure efficient workflow.
Dental Insurance Coordinator
Dr. Steve Green
Kansas City
11.2022 - 01.2025
- Maintained organized records of insurance policies and patient interactions.
- Processed and tracked claims, following up on outstanding issues promptly.
- Resolved any discrepancies between patient billing statements and insurance reimbursements.
- Assisted patients in understanding their benefits packages, including co-payments, deductibles.
- Processed requests for pre-authorization of treatments from providers on behalf of patients.
- Advised management on strategies to improve efficiencies within the dental practice's billing department.
Business Development Coordinator
Gail's Power Sports
Kansas City
08.2020 - 11.2022
- Assisted in developing marketing materials for product promotions and events.
- Collaborated with vendors to ensure timely delivery of promotional materials.
- Conducted follow-up phone calls to prospective clients to assist sales team with meeting deadlines and exceeding goals.
- Managed scheduling and organized meetings for various departments.
- Handled incoming correspondence and directed communications to appropriate personnel.
- Responded promptly to customer inquiries regarding product features or services offered.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2025
Dental Assisting Program
Concorde Career College
Kansas City, MO08-1990
Skills
- Insurance verification
- Patient communication
- Claim processing
- Office management
- Marketing coordination
- Data organization
- Scheduling appointments
- Teamwork and collaboration
- Record keeping
- Billing systems
Timeline
Dental Insurance Coordinator
Plaza Facial Surgery
01.2025 - Current
Dental Insurance Coordinator
Dr. Steve Green
11.2022 - 01.2025
Business Development Coordinator
Gail's Power Sports
08.2020 - 11.2022
High School Diploma -
Penn Foster Career School
Dental Assisting Program
Concorde Career College