Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Schmidt

Springfield

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1993
1993
years of post-secondary education

Work History

Ntft

United States Post Office
Lisbon
06.2014 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. I sort and distribute mail. I deal with customers on a daily basis. I answered phone calls. I ran a remote office, it was only my carrier and me. My home off was out of Lisbon Iowa but I ran the Clarence Iowa office.

Customer Service Manager

Walmart
Cedar Rapids
05.2010 - 02.2015
  • Managed customer inquiries and resolved issues efficiently.
  • Trained and mentored staff on customer service protocols.
  • Implemented strategies to enhance customer satisfaction levels. I ran the front end. I dealt with hundreds of dollars, and I overseen the cashier

Education

Hallandale High School
Hallandale, FL

Some College (No Degree) - Accounting

Everest Online College
Jacksonville , FL

Skills

  • Computer literacy
  • Customer service
  • Issue resolution
  • Team collaboration

Timeline

Ntft

United States Post Office
06.2014 - Current

Customer Service Manager

Walmart
05.2010 - 02.2015

Hallandale High School

Some College (No Degree) - Accounting

Everest Online College

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Lisa Schmidt