Lisa brewer
Lilbourn
Summary
Results-driven kitchen manager skilled in staff management and conflict resolution. Expertise in food safety and customer service enhances operational efficiency and satisfaction.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Kitchen Manager
Caseys's General Stores
Lilbourn
05.2019 - 04.2020
- Managed kitchen staff schedules to ensure optimal coverage and seamless operations.
- Executed daily tasks accurately and efficiently to support uninterrupted kitchen operations.
- Resolved customer issues with knowledgeable, friendly service to improve satisfaction levels.
- Collaborated effectively with diverse coworkers to achieve common goals and tackle product-related challenges.
Assistant Manager
Tasters Restaurant
New Madrid
04.2007 - 03.2016
- Supervised staff to ensure consistent delivery of high-quality customer service.
- Assisted in managing daily operations, contributing to a smooth workflow in a fast-paced restaurant environment.
- Handled customer inquiries and resolved complaints with professionalism and efficiency.
- Organized staff schedules to meet peak service demands effectively.
- Coordinated training sessions for new employees, enhancing understanding of restaurant policies and procedures.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
Education
None -
Oak Hill High School
Skills
- Kitchen operations
- Food preparation
- Food safety
- Food safety compliance
- Inventory management
- Inventory control
- Supplier management
- Staff management
- Staff scheduling
- Shift management
- Shift coordination
- Kitchen equipment maintenance
- Portion control
- Customer service
- Team collaboration
- Interpersonal communication
Certification
- manager Serve safe
Timeline
Kitchen Manager
Caseys's General Stores
05.2019 - 04.2020
Assistant Manager
Tasters Restaurant
04.2007 - 03.2016
None -
Oak Hill High School