Lindsey King
Springfield
Overview
22
22
years of professional experience
Work History
Medical Assistant
Ozarks Dermatology Specialists
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Prepared lab specimens for diagnostic evaluation.
Ophthalmic Scribe/assistant
Mercy
06.2016 - 12.2024
- Ensured accuracy in billing processes, diligently verifying insurance coverage, and obtaining necessary authorizations for procedures.
- Provided exceptional administrative support to ophthalmologists, managing correspondence, phone calls, and other tasks as needed.
- Aided in office procedures, gathering necessary instruments and equipment for efficient use during ocular procedures.
- Assisted in diagnosing eye conditions with precise recording of visual acuity measurements and diagnostic tests.
- Improved patient care by accurately documenting medical histories and examination findings.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Accompanied physicians through day in fast-paced, stressful environments.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Used EPIC to input information into computerized patient record system.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Maintained accurate and complete medical records to comply with regulations and standards.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Store Manager
Dairy Queen Grill & Chill
03.2003 - 06.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Arts -
Ozarks Technical Community College
Springfield, MO05-2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Data entry
- Patient-focused care
Timeline
Medical Assistant
Ozarks Dermatology Specialists
04.2024 - Current
Ophthalmic Scribe/assistant
Mercy
06.2016 - 12.2024
Store Manager
Dairy Queen Grill & Chill
03.2003 - 06.2016
Associate of Arts -
Ozarks Technical Community College