Summary
Overview
Work History
Education
Skills
Timeline
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LINDSAY SAPA

St. Louis

Summary

Experienced dental healthcare professional with a strong background in fostering strong community relationships and promoting oral health access and education. Over 10 years of patient-facing experience, skilled in building trust, coordinating schedules and events, and educating diverse audiences. Seeking to leverage expertise into a Community Impact Specialist role to continue making a positive impact on Missouri communities.

Overview

7
7
years of professional experience

Work History

Claims Processing Rep I

Delta Dental of Missouri
06.2022 - Current
  • Process insurance claims efficiently, ensuring compliance with company policies and regulations.
  • Analyze claim documentation for accuracy, identifying discrepancies and resolving issues promptly.
  • Communicate with clients to gather necessary information, enhancing customer satisfaction and trust.
  • Collaborate with internal teams to streamline claims processing workflows, improving turnaround times.
  • Work productively in fast-moving work environment to process large volumes of claims.

Expanded Functions Dental Assistant

Embrace Our World Orthodontics
10.2020 - 04.2022
  • Delivered individualized care and education to patients and families, supporting long-term dental health awareness.
  • Played a key role in maintaining a welcoming, efficient environment, contributing to patient satisfaction and retention.
  • Supported a fast-paced schedule while communicating daily updates and care instructions clearly to diverse patients.
  • Led organization of patient-facing materials and treatment education tools.

Expanded Functions Dental Assistant

Cregger Family Dentistry
10.2018 - 10.2020
  • Developed strong rapport with patients and supported them through complex procedures, ensuring clarity and comfort.
  • Coordinated patient flow and collaborated with office teams to reduce wait times and improve communication.
  • Maintained HIPAA compliance while handling sensitive health information with care and professionalism.

Education

Completed Coursework - Business & Retail Merchandising

Lindenwood University
St. Charles, MO

Missouri State Board Certified - Dental Assisting

Missouri College
St. Louis, MO
03.2011

Skills

  • Public & Community Engagement
  • Oral Health Education
  • Event & Program Coordination
  • Culturally Sensitive Communication
  • Relationship Building
  • Patient Advocacy
  • Organizational Efficiency
  • Team Collaboration

Timeline

Claims Processing Rep I

Delta Dental of Missouri
06.2022 - Current

Expanded Functions Dental Assistant

Embrace Our World Orthodontics
10.2020 - 04.2022

Expanded Functions Dental Assistant

Cregger Family Dentistry
10.2018 - 10.2020

Missouri State Board Certified - Dental Assisting

Missouri College

Completed Coursework - Business & Retail Merchandising

Lindenwood University
LINDSAY SAPA