Lily Todaro
Wentzville
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling orders of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Ameristar Casino Resort Spa St. Charles
Saint Charles
01.2025 - Current
- Upsold menu items, enhancing customer satisfaction and experience.
- Took orders from customers accurately and in a timely manner.
- Managed guest orders through point-of-sale systems, ensuring accuracy and prompt service.
- Followed health and safety guidelines to ensure compliance during service.
- Executed opening and closing duties, including setting up dining area and restocking supplies for smooth operations.
Owner/Operator
Beyond Nova Clean
Warrenton
01.2024 - Current
- Managed daily operations, overseeing staff, sales, inventory, and accounting to ensure smooth business functionality.
- Cultivated long-term customer relationships through exceptional service and effective issue resolution.
- Oversaw inventory management and implemented efficient stock control practices.
- Created marketing strategies that increased brand visibility and boosted customer engagement.
Store Assistant Manager
Christina White Hair Salon
03.2021 - 10.2024
- Coordinated staff schedules Collaborated with team to enhance service delivery ensure optimal coverage and smooth daily operations
- Supported salon Manager with day-to-day operations, team coordination and issue resolution.
- Managed inventory and supply ordering, maintaining consistent stock of salon products
- Assisted with front desk-operations, including appointment scheduling and client communications
- Uphold salon cleanliness, organization standards and standards of employees dress code, and disciplinary actions
- Built and maintained strong relationships with vendors and customers to
Bartender
Big Country Saloon
El Paso
09.2020 - 03.2021
- Delivered exceptional customer service to customers, crafting a wide range of cocktails in a fast pace, high volume bar
- Managed and trained other bartenders, teaching product knowledge, and promoting drink quality and customer service
- Maintained cleanliness of bar area, adhering to health and TABC regulations.
- Assisted with various projects, including research, data analysis and presentation preparation.
Bartender
Mad Hatter Club
El Paso
04.2019 - 03.2021
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Resolved customer complaints promptly, ensuring a positive dining experience for all guests.
- Maintained bar cleanliness and organized supplies for efficient service.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
Education
High school diploma -
Hope High School
O'Fallon, MO11-2025
First Aid - First Aid, BBP, CPR
Ready Train Go
St Louis, MO11-2025
Skills
- Talent Acquisition & Sourcing
- Applicant Tracking Systems
- Health and safety compliance
- Time management
- Inventory management
- Customer Service
- Microsoft Office
- Time Management
- Conflict Resolution
- Marketing strategies
- Process Improvement
Certification
Copper Brazing
Timeline
Server/ Bartender
Ameristar Casino Resort Spa St. Charles
01.2025 - Current
Owner/Operator
Beyond Nova Clean
01.2024 - Current
Store Assistant Manager
Christina White Hair Salon
03.2021 - 10.2024
Bartender
Big Country Saloon
09.2020 - 03.2021
Bartender
Mad Hatter Club
04.2019 - 03.2021
High school diploma -
Hope High School
First Aid - First Aid, BBP, CPR
Ready Train Go