Carmen Aguilar
Independence
Summary
Outgoing and friendly barista with excellent interpersonal communication strengths. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success, further develop professional skills and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Starbucks Barista
Hy-Vee
08.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods and rushes to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Fostered loyal customer base by remembering regulars' orders, names and preferences, making them feel valued.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Warehouse Worker
CVS Distribution Center
05.2022 - 08.2022
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
Sushi Clerk
HyVee Foods
08.2020 - 12.2021
- Streamlined work processes by organizing ingredients and tools efficiently, allowing for quicker and uninterrupted completion.
- Developed new sushi menu items to keep offerings diverse and exciting for customers.
- Utilized creativity when designing aesthetically pleasing displays that enticed customers to sample various sushi options.
- Demonstrated strong knife skills while slicing fish and vegetables, resulting in precise cuts for visually appealing dishes.
- Monitored temperature logs daily to ensure safe food handling practices were followed at all times.
- Assisted customers in selecting sushi rolls and provided recommendations based on their preferences.
- Collaborated with other team members to ensure a smooth workflow during busy periods.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling sushi orders.
- Managed inventory and restocked the sushi station, reducing waste and maintaining product freshness.
- Mastered advanced rolling techniques such as inside-out rolls, resulting in more intricate sushi creations.
- Expedited orders efficiently to minimize wait times for customers during peak hours.
- Operated and sanitized kitchen and food preparation equipment.
- Learned duties for various positions and provided backup at key times.
- Cross-training in different food department.
- Trained new hires, ensuring they had everything they need to excel in their position and meeting company standards.
Education
High School Diploma -
Oak Park Highschool
Gladstone, MO05-2022
Skills
- Effective Time Management
- Approachable and Sociable
- Dedicated team member
- Proficient Customer Support
- Adaptable Problem Solver
- Safe food handling
- Beverage Crafting
- Productive Multitasking
- Opening and closing coordination
- Resolving complaints
- Availability for Varying Shifts
- Coordinating orders
- Relationship building
Timeline
Starbucks Barista
Hy-Vee
08.2022 - Current
Warehouse Worker
CVS Distribution Center
05.2022 - 08.2022
Sushi Clerk
HyVee Foods
08.2020 - 12.2021
High School Diploma -
Oak Park Highschool
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