Lillianne Keizer
Independence
Summary
Energetic and compassionate individual with strong affinity for animal care. Developed essential skills in an animal-focused environment. Seeking to transition to a new field where other valuable skills can be effectively utilized and further developed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Animal Caretaker
SEK Humane Society
08.2024 - 05.2025
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Provided daily care for animals, ensuring proper feeding, grooming, and sanitation.
- Assisted with medical treatments and vaccinations under veterinary supervision.
- Trained new volunteers on animal handling techniques and safety protocols.
- Engaged with the community to promote adoption events and educate pet owners.
- Monitored animal conditions, reporting concerns promptly to ensure optimal care standards.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
Pet Counselor
Petland
04.2021 - 08.2021
- Assisted customers in selecting appropriate pets based on lifestyle and preferences.
- Educated pet owners on proper care, nutrition, and training techniques.
- Maintained cleanliness and organization of animal habitats and sales floor.
- Monitored animal health and behavior, reporting concerns to management promptly.
- Executed daily inventory checks to ensure optimal stock levels of pet supplies.
- Collaborated with team members to enhance customer service experience and satisfaction.
- Utilized point-of-sale systems for transactions and customer account management.
- Boosted revenue growth through upselling additional services such as grooming packages or training classes when appropriate during customer interactions.
- Implemented creative marketing strategies to promote store events and special offers, attracting new customers to the business.
Retail Sales Associate
Kohls
11.2019 - 03.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and cleanliness to ensure a welcoming environment.
- Operated point-of-sale systems efficiently for accurate transaction processing.
- Collaborated with team members to achieve sales targets and improve customer service levels.
- Executed visual merchandising standards to effectively showcase promotions and products.
- Handled inventory management tasks, including restocking shelves and organizing backroom supplies.
- Adapted quickly to changing priorities during peak shopping times to maintain service quality.
- Educated customers on loyalty programs, promoting benefits to increase membership sign-ups.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Bachelor's degree - General Studies, biology emphasis
Pittsburg State University
Pittsburg, KS07.2025
High school diploma - undefined
Blue Springs High School
Blue Springs, MO05.2021
Skills
- Sales
- Time Management
- Customer service
- POS
- Cash handling
- Microsoft Office
- Communication skills
- Animal care
- Kennel Experience
- Cash Handling
- Retail sales
- Computer skills
- Organizational Skills
- Retail Sales
- Laboratory experience
- Merchandising
- Patience and tolerance
- Cleaning protocols
- Critical thinking
- Teamwork
Certification
Driver's License
Timeline
Animal Caretaker
SEK Humane Society
08.2024 - 05.2025
Pet Counselor
Petland
04.2021 - 08.2021
Retail Sales Associate
Kohls
11.2019 - 03.2020
High school diploma - undefined
Blue Springs High School
Bachelor's degree - General Studies, biology emphasis
Pittsburg State University
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