Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lillianne Keizer

Independence

Summary

Energetic and compassionate individual with strong affinity for animal care. Developed essential skills in an animal-focused environment. Seeking to transition to a new field where other valuable skills can be effectively utilized and further developed.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Animal Caretaker

SEK Humane Society
08.2024 - 05.2025


  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Provided daily care for animals, ensuring proper feeding, grooming, and sanitation.
  • Assisted with medical treatments and vaccinations under veterinary supervision.
  • Trained new volunteers on animal handling techniques and safety protocols.
  • Engaged with the community to promote adoption events and educate pet owners.
  • Monitored animal conditions, reporting concerns promptly to ensure optimal care standards.
  • Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.

Pet Counselor

Petland
04.2021 - 08.2021
  • Assisted customers in selecting appropriate pets based on lifestyle and preferences.
  • Educated pet owners on proper care, nutrition, and training techniques.
  • Maintained cleanliness and organization of animal habitats and sales floor.
  • Monitored animal health and behavior, reporting concerns to management promptly.
  • Executed daily inventory checks to ensure optimal stock levels of pet supplies.
  • Collaborated with team members to enhance customer service experience and satisfaction.
  • Utilized point-of-sale systems for transactions and customer account management.
  • Boosted revenue growth through upselling additional services such as grooming packages or training classes when appropriate during customer interactions.
  • Implemented creative marketing strategies to promote store events and special offers, attracting new customers to the business.

Retail Sales Associate

Kohls
11.2019 - 03.2020
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store organization and cleanliness to ensure a welcoming environment.
  • Operated point-of-sale systems efficiently for accurate transaction processing.
  • Collaborated with team members to achieve sales targets and improve customer service levels.
  • Executed visual merchandising standards to effectively showcase promotions and products.
  • Handled inventory management tasks, including restocking shelves and organizing backroom supplies.
  • Adapted quickly to changing priorities during peak shopping times to maintain service quality.
  • Educated customers on loyalty programs, promoting benefits to increase membership sign-ups.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Education

Bachelor's degree - General Studies, biology emphasis

Pittsburg State University
Pittsburg, KS
07.2025

High school diploma - undefined

Blue Springs High School
Blue Springs, MO
05.2021

Skills

  • Sales

  • Time Management

  • Customer service

  • POS

  • Cash handling

  • Microsoft Office

  • Communication skills

  • Animal care

  • Kennel Experience

  • Cash Handling

  • Retail sales

  • Computer skills

  • Organizational Skills

  • Retail Sales

  • Laboratory experience

  • Merchandising

  • Patience and tolerance

  • Cleaning protocols

  • Critical thinking

  • Teamwork

Certification

Driver's License

Timeline

Animal Caretaker

SEK Humane Society
08.2024 - 05.2025

Pet Counselor

Petland
04.2021 - 08.2021

Retail Sales Associate

Kohls
11.2019 - 03.2020

High school diploma - undefined

Blue Springs High School

Bachelor's degree - General Studies, biology emphasis

Pittsburg State University

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Lillianne Keizer