Lillian Morishita
St. Louis
Summary
Chiropractic care professional with comprehensive background in chiropractic care. Proven ability to assist in patient management and support clinical operations effectively. Demonstrated strong communication and organizational skills in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Lead Chiropractic Assistant
100% Chiropractic
Des Peres, MO
05.2025 - Current
- Assist patients during chiropractic treatments, ensuring comfort and adherence to protocols.
- Manage patient scheduling and maintain accurate records in electronic health systems.
- Educate patients on treatment plans, fostering understanding and compliance with care instructions.
- Assist with patient intake, ensuring accurate completion of medical history forms and insurance verification.
- Operate X-ray equipment to capture high-quality images for diagnostic purposes.
Director of Fitness
Alloy Personal Training
Des Peres, MO
07.2024 - 05.2025
- Staff Management: Recruited, trained, and supervised fitness instructors, personal trainers, and other staff. Provided ongoing support and feedback.
- Client Relationship Management: Ensured high levels of customer satisfaction by addressing concerns, handling complaints, and ensuring a positive experience for all members.
- Marketing & Sales: Drove membership growth through promotions, partnerships, and community outreach. Monitored membership retention and implement strategies to reduce churn.
- Monitoring Performance Metrics: Tracked and reported on performance metrics such as membership numbers, class attendance, and financial goals.
- Staff Development: Provided ongoing training, mentorship, and support to personal trainers to enhance their skills and ensure consistent, top-tier service delivery.
Head Coach
Alloy Personal Training
Des Peres, MO
08.2023 - 07.2024
- Client Retention and Communication: Developed strong relationships with clients by being approachable, encouraging, and attentive. Kept open lines of communication to understand their needs and ensured they stayed motivated and committed.
- Scheduling and Client Management: Efficiently managed the trainers' schedules and client bookings, ensuring smooth operations, minimal downtime, and that clients received the attention they needed.
- Performance Monitoring and Reporting: Tracked clients’ progress through regular assessments, performance metrics, and feedback. Provided clients with reports and recommendations to help them stay on track.
- Conflict Resolution and Problem Solving: Handled client or staff concerns with professionalism, resolved conflicts quickly, and found effective solutions to any issues that arise.
Fitness Coach
Orangetheory Fitness
Carol Stream, IL
03.2023 - 06.2023
- Coached and managed time while motivating multiple clients in a group setting.
- Used a well rounded theory of fitness, including endurance, strength, and power, to optimize the client's experience and results
- Built attendance and retained current clientele
- Modified specific exercises to accommodate various skill levels
Sales Associate
Orangetheory Fitness
Carol Stream, IL
07.2022 - 06.2023
- Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio.
- Conduct telephone inquiries/follow up calls/customer care calls.
- Responsible for processing accurate cash and credit card transactions.
- Respond immediately to member requests, inquiries and concerns
- Work closely with Fitness Team to ensure that processes are fulfilled.
Hair Stylist/Receptionist
Frank Gironda Salon & Spa
Wheaton, IL
01.2019 - 03.2020
- Cut, trimmed and shaped hair based on customer’s instruction, hair type and facial features, demonstrating my attention to communication.
- Analyzed patrons’ hair and other physical features to determine and recommend the best hairstyles representing analytical thinking.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Coordinated scheduling for appointments, ensuring optimal use of time and resources.
Assistant
Frank Gironda Salon & Spa
Wheaton, IL
05.2018 - 12.2018
- Personal assistant to hairstylists, and worked directly with clients.
- Assisted stylists in executing various hair treatments and services, ensuring client satisfaction.
Education
Associate in Applied Science (AAS) - Management
College of DuPage
Glen Ellyn, IL05.2021
Skills
- Microsoft Office
- Scheduling appointments management
- Data entry efficiency
- Patient flow management
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Lead Chiropractic Assistant
100% Chiropractic
05.2025 - Current
Director of Fitness
Alloy Personal Training
07.2024 - 05.2025
Head Coach
Alloy Personal Training
08.2023 - 07.2024
Fitness Coach
Orangetheory Fitness
03.2023 - 06.2023
Sales Associate
Orangetheory Fitness
07.2022 - 06.2023
Hair Stylist/Receptionist
Frank Gironda Salon & Spa
01.2019 - 03.2020
Assistant
Frank Gironda Salon & Spa
05.2018 - 12.2018
Associate in Applied Science (AAS) - Management
College of DuPage