Lilibeth Bender
Reeds Spring
Summary
Detail-oriented Site Superintendent skilled in construction management, project scheduling, and site safety compliance. Proven ability to implement effective quality control measures while ensuring timely project completion.
Overview
20
20
years of professional experience
Work History
Site Superintendent/Assistant Superintendent
Flintrock Construction LLC
Rogersville
11.2023 - 12.2025
- Assisted in daily site management and coordination of construction activities.
- Collaborated with contractors to ensure quality standards met project specifications.
- Monitored work progress, identifying and reporting issues to Site Superintendent for timely resolution.
- Implemented safety protocols and conducted regular site inspections to ensure compliance with regulations.
- Maintained project scheduling by tracking timelines and resource allocation.
- Documented daily activities and maintained accurate site records for reference.
- Reviewed architectural plans and technical documents to proactively identify potential problems or conflicts.
- Prepared punch lists detailing deficiencies in workmanship or materials that need correction prior to final inspection.
Site Superintendent/Assistant Superintendent
Cronkhite Homes
Springfield
03.2022 - 07.2023
- Managed site operations to complete projects ahead of schedule and within budget targets.
- Supervised daily operations on residential construction sites to enhance project execution.
- Managed scheduling of materials and labor to ensure seamless workflow continuity.
- Coordinated with subcontractors to ensure timely completion of assigned tasks.
- Scheduled and coordinated subcontractors to ensure timely completion of projects.
- Conducted regular safety inspections to maintain compliance with industry standards.
- Implemented quality control measures to uphold construction standards consistently.
- Inspected completed projects for compliance with building codes.
- Developed detailed schedules outlining each step of the construction process in order to ensure efficient completion of tasks without sacrificing quality or safety standards.
Inbound Sales Representative
SaskTel
Saskatoon
01.2018 - 11.2018
- Handled inbound calls to resolve customer inquiries and enhance satisfaction.
- Closed sales by building rapport and effectively addressing customer objections.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Identified customer needs and recommended products accordingly.
- Assisted customers in selecting appropriate telecommunication services and products.
- Provided product knowledge to empower customers in making informed purchasing decisions.
- Educated customers on billing processes and service plans for clarity and understanding.
- Utilized customer relationship management software to track interactions and sales data.
- Collaborated with team members to enhance overall customer experience and service quality.
- Adapted communication style to meet diverse customer needs and preferences in conversations.
- Responded to customer inquiries via phone, email and chat.
- Applied good listening skills to determine customer preferences and financial limits.
- Built trust and loyalty by maintaining professionalism while persuading customers.
Lead Support/Office Supplies Department
Staples, The Office Supply Superstore
Lloydminster
04.2016 - 09.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure materials were available when needed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Branch Manager/Cashier
Prime Asia Pawn and Jewelry
Bacolod City
10.2005 - 03.2009
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Supervised daily branch operations to ensure compliance with company policies.
- Managed and motivated team members to achieve performance goals, enhancing branch profitability.
- Trained and mentored staff on customer service and sales techniques.
- Resolved customer inquiries and disputes professionally and efficiently.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Coordinated marketing campaigns to promote services and increase customer acquisition.
- Managed inventory levels for pawned items and jewelry to optimize availability.
- Monitored financial performance of the branch on a monthly basis.
- Implemented security protocols to safeguard valuable assets and maintain safety.
- Analyzed market trends to adjust pricing strategies for competitive advantage.
- Established partnerships with local businesses to strengthen community engagement initiatives.
Education
Bachelor of Science - Major in Business Management
University of Negros Occidental Recoletos
Philippines04-2005
Skills
- Construction management
- Project management
- Construction supervision
- Project scheduling
- Budget management
- Quality control
- Safety compliance
- Construction safety
- Safety awareness
- Building codes
- Lean construction
- Materials management
- Change management
- Document management
- Attention to detail
- Time management
- Problem solving
- Effective communication
Timeline
Site Superintendent/Assistant Superintendent
Flintrock Construction LLC
11.2023 - 12.2025
Site Superintendent/Assistant Superintendent
Cronkhite Homes
03.2022 - 07.2023
Inbound Sales Representative
SaskTel
01.2018 - 11.2018
Lead Support/Office Supplies Department
Staples, The Office Supply Superstore
04.2016 - 09.2017
Branch Manager/Cashier
Prime Asia Pawn and Jewelry
10.2005 - 03.2009
Bachelor of Science - Major in Business Management
University of Negros Occidental Recoletos