Lexus Sharp
Springfield
Summary
Versatile administrative professional with comprehensive experience supporting daily office operations in diverse work environments. Skilled in office administration, records management, scheduling, customer service, and improving workflow efficiency. Organized, detail-oriented, and committed to delivering high-quality support while contributing to team success. Seeking an opportunity with an established organization that values employee development and provides opportunities for continuous learning and career growth.
Overview
5
5
years of professional experience
Work History
Delivery Operations Associate
Ozark Last Mile
Springfield
2024.04 - Current
- Managed route planning to optimize time and fuel efficiency during deliveries.
- Delivered packages efficiently to designated locations ensuring timely service.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Operated delivery vehicle following safety regulations and company guidelines.
- Inspected vehicle daily for maintenance needs and reported issues promptly.
- Communicated with customers to confirm delivery instructions and address inquiries.
- Navigated routes with relevant map programs and GPS systems.
- Notified customers promptly about delivery delays to manage expectations. To manage delays to decrease calls to support.
- Drove delivery vehicle cautiously in various weather conditions to ensure safety. in all weather conditions including rain, snow, sleet, ice.
- Maintained records of deliveries, returns, and customer interactions for reporting purposes.
- Collaborated with warehouse staff to ensure accurate order fulfillment and loading.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Ensured accurate completion of all paperwork associated with deliveries.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Real Estate Administrative Coordinator
American Legend Homes
Mansfield
2021.03 - 2023.02
- Coordinated scheduling for property showings and open houses effectively.
- Scheduled showings of properties with prospective buyers or renters.
- Assisted agents with property listings and client inquiries daily.
- Acted as a liaison between clients and agents during negotiations over purchase agreements or leases.
- Resolved customer complaints quickly while maintaining positive relationships with all parties involved in the transaction.
- Maintained accurate records of client information and transaction documents.
- Handled incoming calls and correspondence related to real estate inquiries.
- Greeted visitors, determined their needs, and provided assistance or referred them to other staff members.
- Assisted in the preparation of presentations for potential buyers and sellers of properties.
- Assisted realtors with private viewings, enabling clients to see available properties.
- Coordinated listing photography sessions to present properties to the general public.
- Organized office events such as open houses, seminars, and training sessions for new agents.
- Created weekly reports summarizing sales activity and market trends for upper-level management review.
- Assisted in maintaining valuation documents to meet compliance regulations.
Education
High School Diploma -
Chisholm Trail
Saginaw, TX2020-05
Skills
- Delivery management
- Logistics planning
- Route optimization
- Route scheduling
- Order fulfillment
- Fleet management
- Scheduling proficiency
- Data entry
- Client management
- Customer communication
- Client communication
- Attention to detail
- Time management
- Document organization
Timeline
Delivery Operations Associate
Ozark Last Mile
2024.04 - Current
Real Estate Administrative Coordinator
American Legend Homes
2021.03 - 2023.02
High School Diploma -
Chisholm Trail