Lexie Thomas
Peculiar
Summary
Driven individual with a background in customer service and team leadership. Proven ability to improve client satisfaction and operational processes by actively engaging with customers and leveraging feedback. Eager to apply skills in a collaborative setting to foster growth and drive success.
Overview
4
4
years of professional experience
Work History
Rotational Intern
Lockton Affinity LLC
Overland Park
06.2026 - Current
- Collaborated with teams to analyze client insurance needs and recommend solutions.
- Conducted research on industry trends to support strategic decision-making processes.
- Engaged with clients to gather feedback and improve service offerings effectively.
Server
Chuy's Tex-Mex
Fayetteville
03.2026 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took orders accurately and efficiently from guests.
- Delivered food and beverages promptly to tables.
- Maintained cleanliness and organization of dining area.
INSURANCE INTERN
Aflac
05.2024 - 09.2024
- Explained insurance products, improving client understanding and satisfaction
- Coordinated enrollments, increasing scheduling efficiency
SERVER
Johnny's Tavern West
05.2023 - 05.2024
- Train servers to enhance teamwork and service quality
- Coordinate with bar and kitchen for seamless service
- Organize communication to reduce delays and boost satisfaction
- Executed accurate order processing and documentation, maintaining quality standards while supporting smooth operational flow during peak hours
OUTSIDE SERVICES
Nicklaus Golf Club
04.2022 - 05.2023
- Inspected and cleaned golf carts, maintaining operational efficiency and readiness
- Trained new hires on golf cart maintenance, enhancing member satisfaction and service reliability
- Collaborated with team to uphold course standards, enhancing the golfing experience
- Coordinated cart staging for events, optimizing guest experience and workflow
Education
Bachelor of Science - Business Management
University of Arkansas
Fayetteville, AR05-2027
HIGH SCHOOL DIPLOMA -
Raymore Peculiar High School
Peculiar, MO05-2023
Skills
- Project management
- Client engagement
- Customer service and support
- Event planning
- Workflow optimization
- Time management
- Rapid learning
- Financial analysis
- Team leadership
- Organizational skills
- Communication skills
- Mentoring support
Accountability And Support Board Representative
University of Arkansas, Attend and oversee meetings with members of the Kappa Delta sorority when bad behavior occurs and discuss how to move forward. This position is basically our court system for Kappa Delta sorority. We serve sanctions, (punishments), to those who have committed bad behaviors.
Leadership Positions
- University of Arkansas, DEI Book Club Chair for Kappa Delta Zeta Gamma, Choose monthly books, Host discussions, Participate in DEI team meetings
- University of Arkansas, Secretary for Razorbook Reach Organization, Record meeting minutes, Organize notes, Develop projects to promote children's literacy in Northwest Arkansas
Timeline
Rotational Intern
Lockton Affinity LLC
06.2026 - Current
Server
Chuy's Tex-Mex
03.2026 - Current
INSURANCE INTERN
Aflac
05.2024 - 09.2024
SERVER
Johnny's Tavern West
05.2023 - 05.2024
OUTSIDE SERVICES
Nicklaus Golf Club
04.2022 - 05.2023
Bachelor of Science - Business Management
University of Arkansas
HIGH SCHOOL DIPLOMA -
Raymore Peculiar High School