Leslie Pratt
Bland
Summary
Experienced Receiving Manager with a strong background in supervising warehouse teams and optimizing logistics operations. Skilled in vendor communication and customer service, consistently achieving high standards in inventory accuracy and safety compliance.
Overview
8
8
years of professional experience
Work History
Receiving Manager
Tractor Supply Company
Owensville
07.2023 - Current
- Managed inventory receipt and ensured accuracy of incoming shipments.
- Supervised unloading processes and organized merchandise in storage areas.
- Trained staff on proper product handling and storage to enhance inventory management.
- Coordinated logistics for timely delivery of goods to sales floor.
- Conducted regular inspections to maintain safety and cleanliness standards.
- Implemented best practices for efficient stock rotation and inventory management.
- Assisted in resolving discrepancies between shipping documents and received goods.
- Communicated with vendors to address delivery issues or product concerns.
- Inspected incoming products for damages or defects before accepting them into inventory.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Received and staged incoming inventory for movement to storage or sales floor.
- Organized storage areas to maximize movement and minimize labor.
- Liaised with vendor representatives to rectify damages and shortages.
- Verified items received against purchase orders to ensure accuracy of delivery quantities.
- Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
- Ensured accuracy in recording product information into inventory system.
- Trained and supervised warehouse team, setting schedules and delegating daily tasks.
- Established carrier relationships to secure timely deliveries and optimize shipping costs.
- Collected merchandise returns from sales floor, checked price tags, and hung on racks.
- Coordinated with vendors regarding shipping schedules and delivery expectations.
- Developed strategies that streamlined receiving process and reduced operational costs.
- Communicated with suppliers regarding product availability, costs, quality issues .
- Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Provided support throughout the entire supply chain process from purchasing through distribution.
- Monitored stock levels and initiated reorder processes to maintain inventory.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Consistently met company and department objectives within budget and time constraints.
- Prepared inventory for shipment by attaching tags and labels.
- Directed investigations to verify and resolve customer or shipper complaints.
- Identified opportunities to reduce cost and improve productivity.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Established or monitored specific supply chain-based performance measurement systems.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
Assistant Store Manager
Domino's Pizza
Owensville
09.2019 - 05.2023
- Oversaw daily operations and maintained store efficiency.
- Managed staff scheduling to ensure optimal coverage during peak hours, enhancing customer service.
- Trained new employees on company policies and customer service standards.
- Assisted in inventory management and stock replenishment processes.
- Resolved customer inquiries and complaints to maintain high satisfaction and loyalty.
- Monitored food safety and sanitation standards to ensure compliance.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed daily cash handling and performed reconciliations for accuracy.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales activities to guarantee satisfactory service and quality goods, contributing to repeat business.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Lead CNA
Missouri Veterans Home
Saint James
05.2018 - 07.2019
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented resident care activities in medical records system, ensuring compliance and accuracy for continuity of care.
- Communicated with families to provide updates on resident well-being and care plans, fostering trust and involvement in care decisions.
- Collaborated with multidisciplinary team to enhance resident comfort and care quality.
- Assisted with daily living activities, including bathing and dressing residents.
- Maintained cleanliness and safety of resident living areas and equipment.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility according to schedule.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Identified signs of abuse and neglect in residents, reporting findings to ensure safety.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Assisted residents in preparing for activities and social programs.
- Maintained timely flow of information by completing patient records and updating healthcare team on patient status, enhancing collaborative care efforts.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
Education
Associate of Applied Science - Accounting
East Central College
Union, MO05-2020
Skills
- Inventory management
- Shipment receiving
- Shipment verification
- Logistics coordination
- Quality control
- Warehouse operations
- Discrepancy processing
- Unloading trucks
- Delivery staging
- Forklift operation
- Vendor communication
- Vendor returns processing
- Freight management
- Safety management
- Equipment maintenance
- Product management software
- Team supervision
- Customer service
Timeline
Receiving Manager
Tractor Supply Company
07.2023 - Current
Assistant Store Manager
Domino's Pizza
09.2019 - 05.2023
Lead CNA
Missouri Veterans Home
05.2018 - 07.2019
Associate of Applied Science - Accounting
East Central College