Leslie Ply
Pineville
Summary
Accomplished account manager recognized for delivering exceptional client service and driving revenue growth. Skilled in managing multiple accounts and developing tailored strategies to meet customer needs and enhance satisfaction.
Overview
10
10
years of professional experience
Work History
Account Manager
Four States Champions, LLC.
Joplin
03.2016 - 10.2025
- Responsible for accounts payable and receivables within the company. I set up all the vendors and customers for Four State Champions, LLC. I ran all the day-to-day operations pertaining to the business. Managed employees as well. Reconciled all credit card and banking accounts. Paid all the bills for each vendor. I also did all the billing for customer accounts. I did this for eight years.
- I was the business owner
- Developed strategic plans to enhance client relationships and retention.
- Managed client accounts, ensuring timely communication and satisfaction.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Attended trade shows and conferences as a representative of the company.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Developed and implemented account plans to increase revenue and market share within designated sectors.
- Utilized problem-solving skills when dealing with difficult customers.
- Listened to customer needs to identify and recommend best products and services.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
- Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.
- Identified customer needs by asking questions and advising on best solutions.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Managed multiple accounts simultaneously.
- Resolved customer complaints in a timely manner.
- Presented product features and advantages to potential customers.
Education
Associate of Business Administration - Business Administration And Management
Mo. Southern State College
Joplin, MO05-1988
Skills
- Account management
- Strategic planning
- Client retention
- Revenue growth
- Customer relationship management
Custom Section 1
- I have ran my own business for over 28 years. My last business I did over 2.7 million in sales. I have very strong customer service skills. Each year i have always had sales growth in my businesses. I am very hands on with customers. I recently sold my business and I am looking to support other businesses with growing their business.
Timeline
Account Manager
Four States Champions, LLC.
03.2016 - 10.2025
Associate of Business Administration - Business Administration And Management
Mo. Southern State College