Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Timeline
Generic
Leong Chon Seng

Leong Chon Seng

Macau

Overview

13
13
years of professional experience
1
1
Certification

Work History

Associate, Resorts Services

Studio city
01.2018 - Current
  • Prearrange and coordinate with respective department / team to arrange the accommodations and requests for the expected arrival players (i.e., Room reservations, travel arrangement, F&B)
  • Handle almost 100 outbound and inbound telemarketing calls every working day
  • Handle administrative activities in a timely and complete manner.

Purchasing clerk

Regency Art Hotel
06.2017 - 10.2017
  • Enforce all operating and control procedures to ensure that the movement of goods into the hotel instructed by the Materials Manager
  • Receive, log, forward and track Purchase Requests from the various departments
  • Assist and coordinate all product requisitions and specifications from the various heads of departments.

Sales Assistant

Studio city
09.2015 - 05.2017
  • Sell commemorative photos and boutiques in sales target to the customers
  • Provides product, promotion, and pricing information by clarifying customer requests, answering questions
  • Cashier jobs.

Part-time Reservation Clerk

Venetian Macau
02.2012 - 10.2013
  • Word processing mainly input and update customers information by Excel
  • Assist to do the projects with the team.

Education

Hospitality and Gaming Management -

University of Macau
Macau
05.2015

High School Diploma -

Instituto Salesiano
Macau
07.2011

Skills

  • Casino games
  • Casino marketing
  • Telemarketing
  • Hospitality
  • Opera
  • Microsoft Office
  • Sales

Personal Information

  • Sex: M
  • ID number: 1230728(6)
  • Interests: Reading, watching movies, doing exercises

Languages

Chinese (Cantonese)
First Language
English
Advanced (C1)
C1
Chinese (Mandarin)
Advanced (C1)
C1

Certification

  • Civil engineering online course(2.5years), 07/2024
  • Introduction to Human Resource Management, 09/2023
  • Strategies to deal with difficult customers, 10/2019
  • Coursework of Gaming operation, 07/2013

Timeline

Associate, Resorts Services

Studio city
01.2018 - Current

Purchasing clerk

Regency Art Hotel
06.2017 - 10.2017

Sales Assistant

Studio city
09.2015 - 05.2017

Part-time Reservation Clerk

Venetian Macau
02.2012 - 10.2013

Hospitality and Gaming Management -

University of Macau

High School Diploma -

Instituto Salesiano

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Leong Chon Seng