Lenora Williams
Kansas City
Summary
Hardworking, reliable, and focused on going above and beyond to support team and serve customers. A team player accustomed to takin on challenging tasks. Dedicated to business success.
Overview
9
9
years of professional experience
Work History
Admission Coordinator/Patient Registration Clerk
Ability KC
04.2022 - Current
- Register Ability KC patients, verifies and inputs patient data into system for documentation, billing and registration, enter information into PDS to include authorizations, cop-pays, prepare patients folders and schedules for the day for all medical programs and maintain master schedule
- Ensure that all registration information documentation is uploaded into data systems
Sr. Reimbursement Specialist
UNITED BIOSOURCE CORP
10.2019 - 11.2020
- Conduct benefit investigations, verify insurance benefits for patient and physicians' offices, and submit and obtain prior authorizations as required by payer, obtain re-certification for cases requiring extended treatment / coverage beyond the expiration of original approval
Reimbursement Specialist
Aerotek / Trial Card
11.2018 - 06.2019
- Research and resolve problems related to hospital and professional RAC and other audits, denials and appeals
- Maintain professional relationship's with internal and external customers and provide exceptional customers service
- Coordinate communication between insurance companies, case manager's and compliance specialist
Patient Service Representative
TRIWEST HEALTHCARE ALLIANCE
08.2016 - 11.2018
- Directly interact with variety of customers daily
- Process healthcare authorizations approved by the VA
- Made outbound calls to schedule veteran's appointment
- Ensure accurate data entry and completion of authorization forms
- Insurance knowledge and Medical Terminology
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy
Clearwater, FL09-2025
General Education Degree -
Southwest High School
Kansas City, MO04.2000
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Maintain master schedule
- Billing & Co-pays
- Create patient EMR
Timeline
Admission Coordinator/Patient Registration Clerk
Ability KC
04.2022 - Current
Sr. Reimbursement Specialist
UNITED BIOSOURCE CORP
10.2019 - 11.2020
Reimbursement Specialist
Aerotek / Trial Card
11.2018 - 06.2019
Patient Service Representative
TRIWEST HEALTHCARE ALLIANCE
08.2016 - 11.2018
Associate of Science - Healthcare Management
Ultimate Medical Academy
General Education Degree -
Southwest High School
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