Lena Otiankouya
Kansas City
Summary
Determined graduate professional with success in helping students achieve educational goals and personal well-being. Talented in meeting the objectives of the counseling program by providing preventive education, advocacy, mediation and counseling to students. Sensitive to socioeconomic and cultural difference of students.
Overview
5
5
years of professional experience
Work History
Workforce Development Specialist
Goodwill Of Western Missouri & Eastern Kansas
07.2023 - Current
- Provide case management and refers participant's to Goodwill & partner programs to obtain certifications, apprenticeships and in-demand skills needed by employers
- Develop written career development plans utilizing the SMART goal method, inclusive of developing work skills and behaviors to support employment, training, and retention goals
- Conduct outreach and weekly workshop events
- Engage with clients through in-person meetings, phone calls or written communication to strengthen the partnership between Goodwill and each participant.
- Coordinate with Goodwill Artemis Institute and external community partners for employment development, academic training and other resources.
- Support enrollment, screening, and placement of Goodwill participants in GAI, B2T, and manufacturing programs.
- Collaborate with community partners and employers to provide resources and support for Goodwill participants to result in improved client outcomes.
Human Resources Coordinator
Stryten Energy
08.2022 - 02.2023
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Talent Acquisition Intern
H&R Block
06.2022 - 08.2022
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Human Resources Assistant
Kansas City Orthopedic Institute
11.2021 - 05.2022
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Facilitate new employee orientations, i9 forms, w4 and drug screen test
- Utilize social media and job boards (Indeed, Validity Screenings, etc.) .
- Provide effective and efficient communication and clerical support to patients and clinical staff to help ensure effective operations throughout the clinic.
Peer Academic Leader & Student Event Coordinator
University Of Missouri-Kansas City
09.2019 - 12.2021
- Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings
- Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
- Assisted students in college application process by organizing letters of recommendation and essays.
- Worked with a diverse student body to develop plans for education or career after graduation.
- Worked with students to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Education
Master of Arts - Counseling: School Counseling Emphasis
University of Missouri - Kansas City
Kansas City, MO05.2026
Bachelor of Arts - Communications And Criminal Justice & Criminology
University of Missouri - Kansas City
05.2023
Skills
- Google Workspace
- Microsoft Office
- Salesforce
- ADP
- Record Management
- Intercultural Communication
- Community Collaboration
- Trauma Informed Care
- Curriculum Development
- Training Facilitation
Accomplishments
- EL Interpreter– French & Lingala; Olathe, Kansas (04/2018 - 12/2020)
Olathe Public School
Languages
French
Lingala
Korean
English
Timeline
Workforce Development Specialist
Goodwill Of Western Missouri & Eastern Kansas
07.2023 - Current
Human Resources Coordinator
Stryten Energy
08.2022 - 02.2023
Talent Acquisition Intern
H&R Block
06.2022 - 08.2022
Human Resources Assistant
Kansas City Orthopedic Institute
11.2021 - 05.2022
Peer Academic Leader & Student Event Coordinator
University Of Missouri-Kansas City
09.2019 - 12.2021
Master of Arts - Counseling: School Counseling Emphasis
University of Missouri - Kansas City
Bachelor of Arts - Communications And Criminal Justice & Criminology
University of Missouri - Kansas City
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