Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
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Leah Slaughter

St. Louis

Summary

Dynamic Front Desk Agent with extensive expertise in managing reservations, handling telephone inquiries, and addressing customer needs. Maintains a poised and professional demeanor while demonstrating an unwavering commitment to guest satisfaction. Proficient in resolving customer concerns swiftly through effective service and diplomatic communication, ensuring a positive experience for all guests. Strong ability to foster relationships and enhance the overall guest experience contributes to a welcoming and efficient front desk environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Desk Associate/Day Camp Counselor

Westborough Country Club
06.2022 - Current
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Provided a high level of customer service to all clients.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
  • Adept Child Swim Instructor and Front Desk Receptionist, I excel in child supervision and customer service. At Goldfish Swim School, I fostered a motivational environment, enhancing student proficiency. My tenure at Westborough Country Club underscores my ability to juggle tasks with finesse, ensuring seamless operations and client satisfaction.

Office Secretary

Camp Danbee
06.2025 - 08.2025
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received incoming mail and evaluated and distributed correspondence requiring priority attention.

Swim Instructor

Goldfish Swim School
06.2021 - 09.2021
  • Provided swimming instruction to students of various ages and ability levels.
  • Created an enjoyable learning atmosphere that motivated students to reach their goals.
  • Communicated with parents and guardians about student progress and challenges.

Education

YMCA Teen Exchange

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Webster Groves High School
St. Louis, MO
05.2024

Bachelor of Science - Speech-Language Pathology

Missouri State University
Springfield, MO
05-2028

Skills

  • Rule enforcement
  • Class Instruction
  • Child Supervision
  • Emergency procedures
  • Creative Thinking
  • Issue resolution
  • Curriculum Implementing
  • File Organization
  • Customer Service
  • Enforcing Rules

LANGUAGES

Spanish - Advanced
French - Beginner

Certification

  • Certified CampSafeⓇ, Bekidsafe-Center for child counseling- 2025

Timeline

Office Secretary

Camp Danbee
06.2025 - 08.2025

Desk Associate/Day Camp Counselor

Westborough Country Club
06.2022 - Current

Swim Instructor

Goldfish Swim School
06.2021 - 09.2021

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Webster Groves High School

YMCA Teen Exchange

Bachelor of Science - Speech-Language Pathology

Missouri State University

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Leah Slaughter