Leah Sheppard
Saint Charles
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Nail Technician
Polish room
Saint Louis
03.2022 - Current
- Taking care of clients needs
- Giving clients the experience they individually require
- Listening to clients needs even the ones they do not tell me
- Using healing properties to help relieve clients stress and worry
- Keeping client retention and making sure their experience is up to par
- Cleaned and sterilized tools and work areas between customers.
- Built repeat client base to increase profits and stabilize cash flow.
Receptionist
Children's Clinic saint louis
Saint Louis
09.2014 - 03.2021
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Sorted incoming mail and directed to correct personnel each day.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
Education
Cosmetology - Cosmetology
Regency Beauty Institute
Saint Louis Mo11-2010
High School Diploma -
Webster Groves High School
Saint Louis, MO06-2010
Skills
- Clairvoyance
- Customer service
- Client retention
- Sanitation practices
- Stress relief techniques
- Tarot reading
- Medium
- Making people feel healed
- Helping people to see there inner and outer beauty
- Listening and understanding
- Social perceptiveness
- Friendly, positive attitude
- Self-Directed
Timeline
Nail Technician
Polish room
03.2022 - Current
Receptionist
Children's Clinic saint louis
09.2014 - 03.2021
Cosmetology - Cosmetology
Regency Beauty Institute
High School Diploma -
Webster Groves High School