Leah Kettler
Hillsboro
Summary
Dynamic and reliable with extensive experience in the food service industry, as well as experience with holistic care in a nursing home. Proven ability to multitask and maintain cleanliness standards while fostering strong customer/resident relationships. Adaptable and quick learner, committed to enhancing satisfaction through effective communication and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Expo Runner
Red Robin
03.2024 - 04.2025
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Promoted waste reduction initiatives within the kitchen, repurposing or properly disposing of unused ingredients.
- Delivered food orders from kitchen to customers' tables.
- Mastered knowledge of menu offerings, providing accurate information to servers as needed.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
Server
Cafe Smok N Pi
03.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Fazolis
08.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Hillsboro High School
2024
Skills
- Quick learner
- Strong organization
- Cleanliness standards
- Reliable and responsible
- Multitasking Abilities
- Adaptable and flexible
- Clear communication
Certification
OSHA Certified and CPR Certified
Timeline
Cashier
Fazolis
08.2024 - 12.2024
Expo Runner
Red Robin
03.2024 - 04.2025
Server
Cafe Smok N Pi
03.2022 - 11.2023
Hillsboro High School
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