Leah Hays
Kansas City,MT
Summary
Bachelor of science in psychology and 6 years of experience in special needs with substitute teaching and as paraprofessional. Strong history of behavioral assistance, classroom leadership, and research. Applying to a behavioral health or education program as an entry -level job that I will be able to put in empathy, adaptability, and evidence-based practices
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher & Paraprofessional
Penmac Education
08.2023 - 06.2025
- Conducted classrooms independently in grades K-12 at the NKC School District.
- Rendered special education and behavioral assistance in an educational institution.
- Developed a positive and inclusive learning environment in partnership with teachers and the staff.
WWU Student Presenter
Senior Psychology Project
01.2025 - 05.2025
- Researched and presented a piece of work with the title: The Effectiveness of Mental Health Services on College Campuses.
- Developed a survey dedicated to students and provided data analysis by means of qualitative research.
- Prepared 59 pages of report of findings and recommendations.
- Further explored themes relating to the topic in emerging adulthood, the current mental health crisis, mental health accessibility & resources and available services on college campuses
Dining Hall Worker
William Woods University
02.2023 - 05.2024
- Kept the eating facility sanitary and orderly.
- Gave proper customer service to students, staff, and faculty.
Substitute Teacher & Paraprofessional
Kelly Education
07.2021 - 07.2023
- Helped students with special needs both in the one-to-one and in small-groups.
- Adhered to curricula and kept classroom discipline in a variety of grades.
- Established rapport between the students while employing empathy and consistent communication.
University Ambassador
William Woods University
08.2022 - 12.2022
- Handled student recruitment affairs.
- Followed tasks that ensured organization within the officespace and with important documents
- Conducted campus tours while effectively presenting characteristics of the university and answering recruit questions
- Applied recruit data to systems such as Microsoft Excel, among other duties
Retail
Family Tree Nursery
07.2020 - 05.2021
- Worked behind the register to check out customers and manage the earnings made throughout the day
- Ensured quality relationships with customers by answering their inquiries and offering physical assistance
- Fulfilled tasks of cleaning, restocking, organizing, answering customer calls, directing customers, greeting customers, taking inventory, pricing items, and repotting plants
Education
BA - Psychology
William Woods University
Fulton, MO05.2025
High School Diploma - undefined
Staley High School
Kansas City, MO05.2021
Skills
- Problem-solving & Critical thinking
- Psychology
- Bilingual (Spanish)– superior level
- Classroom leadership
- Empathy & emotional intelligence
- Adaptability
- Creativity
- Special Education Support
Certification
Certified Substitute Teacher & Paraprofessional
LANGUAGES
English
Spanish
RELEVANT COURSEWORK
- Counseling
- Advanced Spanish Conversations
- Advanced Grammar and Composition (Spanish)
- Abnormal Psychology
- Research Methods
- Advanced Research Project
- Criminology
- Criminal Law
- Exceptional Child
- Psychology of Intimate Relationships
- Human Behavior in Social Environment II
- Cognitive Psychology
- Social Psychology
- Child & Adolescent Development
Awards
Outstanding Unified Partner Special Olympics U.P., May 2020, Best Teammate Award Staley High School women’s varsity soccer, May 2021
Timeline
WWU Student Presenter
Senior Psychology Project
01.2025 - 05.2025
Substitute Teacher & Paraprofessional
Penmac Education
08.2023 - 06.2025
Dining Hall Worker
William Woods University
02.2023 - 05.2024
University Ambassador
William Woods University
08.2022 - 12.2022
Substitute Teacher & Paraprofessional
Kelly Education
07.2021 - 07.2023
Retail
Family Tree Nursery
07.2020 - 05.2021
High School Diploma - undefined
Staley High School
BA - Psychology
William Woods University
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