Lauren Choi
Fenton
Summary
Dedicated pharmacist with expertise in order verification, therapeutic drug monitoring, adverse drug reaction monitoring, and clinical documentation. Proven ability to enhance patient outcomes through effective collaboration and medication management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
Mercy Hospital
St Louis, MO
07.2025 - Current
- Verifying medication orders for appropriateness, ensuring patient safety and compliance with protocols.
- Managing orders and questions for Burn/Trauma Neuro/Med Surg/Cardiovascular ICUs, ED, NICU, PICU, L/D, OR, Pediatrics, Behavioral, and other II/III levels of care floors
- Coordinating with health care professionals to achieve superior patient outcomes and maintain safety protocols
- Adjusting dosing, frequencies, and non-formulary medications under protocol
- Completing antibiotic and anticoagulation consults under protocol
- Filling and checking first doses, cart fill doses, and medications to refill Omnicells throughout the hospital
- Preparing and verifying sterile IV medications through Epic and Pharmacy Keeper following USP 797/800 guidelines
- Trained to attend stroke codes to mix tenecteplase if needed
- Overseeing technician workflow
- Stepping in if short staffed to fill medications via Omnicell Robots and Carousels and running prescriptions
- Conducting medication reconciliation to identify discrepancies and improving accuracy in patient records and treatment plans.
- Implementing cost-saving measures through formulary management and utilization review
Staff Pharmacist
Express Scripts
12.2020 - 06.2025
- Proactively outreached to patients to ensure adherence and to achieve optimal patient outcomes through education and compassion
- Collaborated with patients to overcome barriers such as cost, side effects, drug necessity, and difficult routines
- Managed care to help optimize health outcomes and costs by offering alternatives using preferred medications on formulary
- Specialized in counseling for diabetic, cardiovascular, neurology, pulmonology, opioid, and weight management patients
- Conducted Drug Utilization Reviews and collaborate with other healthcare professionals to obtain clarification on prescriptions
- Top performer by consistently exceeding quality and efficiency
- Point of Contact for After Hours pharmacist team
- Responsible for managing call load, respond to both pharmacist and patient care advocate questions following SOPs, manage pharmacist productivity, and provide reports on the call queue to management.
- Audited other pharmacists’ calls to ensure compliance and patient care
- Led monthly pharmacist team calibrations, auditor calibrations, and bi-weekly Visual Management meetings
- Requested refills/renewals, check status order updates, pricing, deductibles, Medicare stages, preferred pharmacies, and offer retail-to-mail
- De-escalated patients and ensuring their needs and concerns are dealt with accordingly
Staff Pharmacist
The Medicine Shoppe® Pharmacy
St Louis, MO
09.2019 - 11.2020
- Entered, filled, and verified prescriptions at a high-volume pharmacy
- Conducted drug utilization reviews to ensure patient safety and efficacy
- Collaborated with healthcare providers to optimize patient medication therapy management outcomes, cost savings, and reduce polypharmacy
- Managed and trained new pharmacists and technicians to ensure efficiency and compliance
- Counseled patients on medication questions such as interactions, side effects, administration, and OTC recommendations
- Managed MTM Outcomes for Medicare patients to improve patient outcomes, Star-ratings, and reimbursements
- Responsible for drug inventory, purchasing, and receiving
- Recommended and administered vaccinations according to up-to-date CDC guidelines
- Effectively resolved insurance rejections and other billing issues
- Ensured medication compliance through recommendations of auto-fill systems, completed medication reconciliations, and encouraged 90-day supply prescriptions
Student Pharmacist
Schnucks Pharmacy
St Louis, MO
09.2015 - 05.2018
- Entered and filled prescriptions in a high-volume pharmacy
- Counseled patients on both prescription and OTC drugs
- Responsible for MTM Outcomes, Mirixa, and Equipp
- Took doctor calls and prescription transfer requests
- Administered vaccinations under protocol
Education
Doctor of Pharmacy -
Saint Louis College of Pharmacy
St Louis, MO05-2019
Skills
- Patient care optimization
- Drug utilization review
- Medication safety advocacy
- Pharmacy benefit management
- Sterile product preparation
- Clinical decision making
- Customer service and communication skills
Certification
Missouri Board of Pharmacy Pharmacist License #2019035648
- 09/19 - Present
Medication Therapy Services
- 2021 - Present
Timeline
Clinical Pharmacist
Mercy Hospital
07.2025 - Current
Staff Pharmacist
Express Scripts
12.2020 - 06.2025
Staff Pharmacist
The Medicine Shoppe® Pharmacy
09.2019 - 11.2020
Student Pharmacist
Schnucks Pharmacy
09.2015 - 05.2018
Doctor of Pharmacy -
Saint Louis College of Pharmacy