Laura Nienhaus
Ballwin
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with management and development of new business opportunities.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Business Development Manager
Proman Staffing
06.2023 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Branch Manager
Corporate Staffing Resources
02.1995 - 09.2025
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Evaluated and negotiated contracts to procure favorable financial terms.
Regional Sales Manager
Centerline Drivers
07.2018 - 03.2020
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
Owner/Office Manager
Nienhaus Lawn Care
03.2009 - 01.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Generated revenues yearly and effectively capitalized on industry growth.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Established team priorities, maintained schedules and monitored performance.
Sales Manager
Express Professionals
10.2015 - 06.2018
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
VP Sales and Managing Partner
American Staffing Inc
09.2005 - 10.2014
- Increased company growth through collaboration with sales and marketing departments.
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Managed financial, operational and human resources to optimize business performance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established and implemented business procedures and process improvements.
Education
Human Resources Management
Villanova University
Villanova, PASkills
- Prospecting
- Pipeline development
- Team leadership
- Training and development
- Training and mentoring
- Account management
- Customer acquisition
- Customer service
- Sales and marketing
- Issue resolution
- Staff management
- Sales presentations
- Territory management
- New business development
- Operations
Certification
Sales Management, GHS Training, Behavioral Interviewing, Sexual Harassment Awareness, Work Place Harassment Awareness, Constructive Discharge, and OSHA10
Timeline
Business Development Manager
Proman Staffing
06.2023 - Current
Regional Sales Manager
Centerline Drivers
07.2018 - 03.2020
Sales Manager
Express Professionals
10.2015 - 06.2018
Owner/Office Manager
Nienhaus Lawn Care
03.2009 - 01.2020
VP Sales and Managing Partner
American Staffing Inc
09.2005 - 10.2014
Branch Manager
Corporate Staffing Resources
02.1995 - 09.2025
Sales Management, GHS Training, Behavioral Interviewing, Sexual Harassment Awareness, Work Place Harassment Awareness, Constructive Discharge, and OSHA10
Human Resources Management
Villanova University
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