Laura Mangnall
Blue Springs
Summary
Senior Program Manager with nearly twenty years of corporate IT experience. Experienced with managing large-scale programs and leading cross-functional teams. Utilizes strategic planning to streamline processes and achieve objectives. Track record of effective stakeholder communication and problem-solving.
Overview
20
20
years of professional experience
Work History
Senior Program Manager
Illumia
Blue Springs, MO
12.2024 - Current
- Directed program for migrating over 1400 clients from legacy software platforms to advanced cloud-native solutions.
- Led cross-functional teams to drive strategic program initiatives and enhance operational efficiency.
- Managed risk assessment protocols, ensuring proactive identification and mitigation of potential project challenges.
- Developed and implemented program assets, including leadership dashboard, project tracking, presentation decks, and product feedback process.
- Facilitated stakeholder engagement sessions to align program objectives with organizational goals.
- Mentored junior program managers, fostering skills in project execution and team collaboration.
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
Senior Product Manager
TRANSACT CAMPUS
Blue Springs, MO
05.2021 - Current
- Oversaw enterprise campus ID product management utilized by over 400 clients, generating $24M in revenue.
- Fostered collaboration and communication among sales, marketing, support, and implementation services to enhance operational synergy.
- Facilitated regular webinars and client feedback sessions to enhance client relationships and satisfaction.
- Supervised product management activities in conjunction with broader program management tasks, focusing on maintaining high-quality service for current clients.
Senior Product Manager
CERNER CORPORATION
Kansas City, MO
02.2018 - 04.2021
- Oversaw stakeholder engagement and strategic vision for four distinct software products.
- Analyzed market trends and integrated effective strategies to increase business growth by 50% year over year.
- Led all phases of product lifecycle from vision to client delivery.
Engagement Leader
CERNER CORPORATION
KANSAS CITY, MISSOURI
10.2016 - 02.2018
- Oversaw and coordinated optimization projects to enhance efficiency in multiple clinical care settings.
- Executed project delivery within established timelines and budget constraints.
- Designed collateral and engaged stakeholders in new processes to foster a culture of continuous improvement.
Solution Architect - Physician Optimization
CERNER CORPORATION
Kansas City, MO
10.2013 - 10.2016
- Analyzed customer requirements and proposed effective clinical software solutions to enhance operational efficiency.
- Secured physician buy-in for improved solution design through effective demonstration and collaborative efforts.
Upgrade Team Lead and Consultant
CERNER CORPORATION
Kansas City, MO
06.2006 - 10.2013
- Directed team of seven consultants in executing software upgrade projects.
- Addressed software defects and issues to ensure seamless operations and deliver exceptional client support.
- Oversaw the execution of over ten concurrent projects to maintain project schedules and met deliverable expectations.
Education
Master of Science - Public Administration
University of Missouri - Kansas City
Kansas City, MOBachelor of Science - Industrial and Systems Engineering
Ohio State University
Columbus, OHSkills
- Project Management Professional (PMP) Certification
- Program leadership
- Pragmatic Institute Product Management and Product Marketing certifications
- Client communication and relationship management
- Process improvement
- Webinars & Sales presentations
- Management experience
Interests
Reading, Cooking, Gardening, Photography, Spending time with friends and family, Walking and indoor cycling
Timeline
Senior Program Manager
Illumia
12.2024 - Current
Senior Product Manager
TRANSACT CAMPUS
05.2021 - Current
Senior Product Manager
CERNER CORPORATION
02.2018 - 04.2021
Engagement Leader
CERNER CORPORATION
10.2016 - 02.2018
Solution Architect - Physician Optimization
CERNER CORPORATION
10.2013 - 10.2016
Upgrade Team Lead and Consultant
CERNER CORPORATION
06.2006 - 10.2013
Bachelor of Science - Industrial and Systems Engineering
Ohio State University
Master of Science - Public Administration
University of Missouri - Kansas City