Laura Doner
Joplin
Summary
Knowledgeable business analyst with expertise in requirements analysis and cross-functional collaboration at Altera Digital Health. Successfully led software projects, enhancing regulatory compliance and optimizing healthcare processes. Known for clear communication and effective user acceptance testing, driving project success and fostering strong client relationships.
Overview
42
42
years of professional experience
Work History
Expert Business Analyst
Altera Digital Health
Alpharetta, GA
01.1996 - 04.2025
- Led software development projects by defining clear requirements and effectively communicating them to technical teams, creating acceptance criteria and test plans to verify functionality, and producing training and end-user documentation.
- Facilitated focus groups for internal and external stakeholders to gather requirements and define project scope, ensuring projects aligned with business objectives.
- Strengthened regulatory compliance by verifying software compliance with legislative requirements and national standards.
- Worked with healthcare clients to improve business processes by analyzing current practices and recommending optimization strategies.
- Conducted internal and external training classes on new project functionality and created new hire orientation sessions explaining US healthcare to global resources.
Implementation Project Manager/Implementation Specialist
Altera Digital Health (as McKesson/HBOC)
Chicago, IL And Alpharetta, GA
05.1985 - 01.1996
- Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Collaborated with cross-functional teams such as sales, client administration, and IT support services ensuring smooth execution of multiple concurrent projects.
- Developed strong relationships with clients, fostering trust and confidence in the implementation process.
- Streamlined implementation project management with effective communication and collaboration across cross-functional teams.
Technical Writer
Altera Digital Health (as HBO & Company)
Alpharetta, GA
04.1983 - 05.1985
- Coordinated with subject matter experts to ensure the accuracy of technical content in documentation projects.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
Education
Bachelor of Arts - Interdisciplinary Studies/Honors College
University of Missouri
Columbia, MO12-1982
Skills
- Requirements analysis
- Product design expertise
- Cross-functional collaboration
- Microsoft Office Suite
- Test case design
- User acceptance testing coordination
- Clear and concise communication
Timeline
Expert Business Analyst
Altera Digital Health
01.1996 - 04.2025
Implementation Project Manager/Implementation Specialist
Altera Digital Health (as McKesson/HBOC)
05.1985 - 01.1996
Technical Writer
Altera Digital Health (as HBO & Company)
04.1983 - 05.1985
Bachelor of Arts - Interdisciplinary Studies/Honors College
University of Missouri