Amaya Smith
Florissant
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Electronics Associate
Walmart
11.2023 - Current
- Applied knowledge of electronics products, including. televisions, game consoles, and other miscellaneous products.
- Processed credit and debit card payments to complete customer buying experience.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stayed up-to-date on current promotion, sales, and special events.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Walked Customers though buying procedure to complete smooth payment processes..
- Pulled and stocked products daily.
- Pursued resolutions to achieve complete customer service satisfaction, and floated to other departments if necessary.
Barista
Starbucks, Barista
10.2021 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Build beverages to the Starbucks standard to reduce errors and customer dissatisfaction.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
Babysitter
Self-employeed
06.2020 - 10.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
High School Diploma -
Hazelwood Central High School
Florissant, MO06.2021
Skills
- Customer Service
- Electronics troubleshooting
- Safety and Cleanliness Standards
- Troubleshooting
- Merchandising and Display
- Computer Proficiency and Microsoft Office
- Friendly and Helpful
- Attention to Detail
- Adaptable and Flexible
- Item Ticketing and Pricing
- Excellent Written and Verbal Communication
- Payment Processing
- Cash Register Operation
Activities
My passion is event planning, I’ve assisted in organizing holiday, birthday, and graduation parties. Ensuring that the requirements were fulfilled, and goals are fully met. Maintained appearance of the event sites, greeted, and directed guests, and resolving any inquiries. I’ve also volunteered at with preparation and distribution at church food drives.
Timeline
Electronics Associate
Walmart
11.2023 - Current
Barista
Starbucks, Barista
10.2021 - 11.2023
Babysitter
Self-employeed
06.2020 - 10.2021
High School Diploma -
Hazelwood Central High School
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