Summary
Overview
Work History
Education
Skills
Timeline
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Latoya Hollins

St. Louis

Summary

Creative Stylist Sales Associate known for high productivity and efficient task completion. Possess specialized skills in visual merchandising, customer relationship management, and trend forecasting. Excel at communication, problem-solving, and adaptability, ensuring seamless client experiences and sales success.

Overview

6
6
years of professional experience

Work History

Stylist/Sales Associate

Nordstrom
St. Louis
06.2024 - 12.2024
  • Provide positive first impressions to welcome existing, new, and potential customers
  • Organize racks and shelves to maintain store visual appeal, engage customers and promote specific merchandising
  • Help customers locate products and check the store system for merchandise at other sites
  • Maintained cleanliness and order in the sales floor and fitting rooms.
  • Provided personalized shopping experiences, building strong customer relationships.
  • Assisted customers in selecting clothing items based on their individual needs and preferences.
  • Conducted style consultations, offering professional advice on current fashion trends.

Sales Associate

Nordstrom
St. Louis
06.2022 - 05.2023
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Processed credit card transactions quickly and securely.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Developed promotional strategies to increase sales volume.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

SUPERVISOR

Sole Sistahs Boutique
Jennings
07.2019 - 10.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Maintained compliance with company policies, objectives and communication goals
  • Worked with the management team to implement proper division of responsibilities
  • Interviewed, hired and trained new employees for production positions
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Tracked and prepared quarterly reports of sales goals to management

MERCHANDISER/CASHIER/STOCK/KEYHOLDER

Akira
St Louis
08.2018 - 07.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes
  • Worked closely with the shift manager to solve problems and handle customer concerns
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals

Education

Associate of Arts - Fashion Development and Merchandising

Stevens Institute of Business & Arts
St Louis, MO
12.2023

Skills

  • Sales
  • Conflict Resolution
  • Time Management
  • Adaptability
  • Computer Proficiency
  • Multi-tasking
  • Styling
  • Customer Service
  • Attention to Detail
  • Communication
  • Style consultation
  • Visual merchandising

Timeline

Stylist/Sales Associate

Nordstrom
06.2024 - 12.2024

Sales Associate

Nordstrom
06.2022 - 05.2023

SUPERVISOR

Sole Sistahs Boutique
07.2019 - 10.2021

MERCHANDISER/CASHIER/STOCK/KEYHOLDER

Akira
08.2018 - 07.2019

Associate of Arts - Fashion Development and Merchandising

Stevens Institute of Business & Arts

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Latoya Hollins