Latosha Petty
Grandview
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Crash Champions Collisions Repair
Kansas City
07.2024 - Current
Administrative Assistant
Cable Dahmer Automotive Group
Kansas City
09.2019 - 04.2024
Education
High School Diploma -
Grandview High School
Grandview05-2004
Skills
- Customer service
- Conflict resolution
- Data entry
- CRM software
- Problem solving
- Empathy and patience
- Appointment scheduling
- Customer feedback
Timeline
Customer Service Representative
Crash Champions Collisions Repair
07.2024 - Current
Administrative Assistant
Cable Dahmer Automotive Group
09.2019 - 04.2024
High School Diploma -
Grandview High School
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