Latalia Johnson
St Louis
Summary
Seeking Data Entry role with 12 years of experience in client-facing positions, payment processing, and meticulous record-keeping. Skilled in managing sensitive information, transcribing, and charting with a strong customer service background. Proficient in handling high-volume calls and data documentation.
Overview
27
27
years of professional experience
Work History
Collections Representative
Aldridge Pite Haan
Buckhead
2022.10 - 2024.11
- Manage delinquent accounts by establishing payment arrangements to facilitate account regularization and full repayment
- Provide customer assistance in devising strategic solutions tailored to individual financial circumstances, ensuring successful debt resolution
Medical Assistant
Progressive Medical Center
Dunwoody
2022.04 - 2022.09
- Managed patient intake processes, including obtaining vital signs and preparing electronic medical records for clinical review
- Ensured effective communication by handling phone inquiries and accurately transcribing medical information
Owner
Global Tax Service
St. Louis
2012.12 - 2020.04
- Managed comprehensive tax preparation services, ensuring accuracy and compliance with relevant tax laws and regulations
- Facilitated seamless financial transactions by handling client payments and maintaining meticulous records
- Delivered high-quality customer service, addressing inquiries and concerns promptly to maintain client satisfaction and trust
Supervisor
Jackson Hewitt
St. Louis
1997.11 - 2001.04
- Oversaw the preparation of individual tax returns, ensuring compliance with legal standards
- Supervised a team of employees, facilitating smooth operational flow and effective client service
- Handled financial transactions, including payment processing and check issuance, with a high degree of accuracy
Education
High school diploma -
Roosevelt High School
St. Louis, MO05.1996
Skills
- Tax Experience
- Transcription
- Computer Skills
- Accounts Payable
- Office Management
- Vital Signs
- Accounts Receivable
- Management
- Medical Office Experience
- 10 Key Data Entry
- Data Entry
- Clerical Experience
- Microsoft Excel
Timeline
Collections Representative
Aldridge Pite Haan
2022.10 - 2024.11
Medical Assistant
Progressive Medical Center
2022.04 - 2022.09
Owner
Global Tax Service
2012.12 - 2020.04
Supervisor
Jackson Hewitt
1997.11 - 2001.04
High school diploma -
Roosevelt High School