Latalia Johnson
St Louis
Summary
Seeking Data Entry role with 12 years of experience in client-facing positions, payment processing, and meticulous record-keeping. Skilled in managing sensitive information, transcribing, and charting with a strong customer service background. Proficient in handling high-volume calls and data documentation.
Overview
27
27
years of professional experience
Work History
Collections Representative
Aldridge Pite Haan
Buckhead
10.2022 - 11.2024
- Manage delinquent accounts by establishing payment arrangements to facilitate account regularization and full repayment
- Provide customer assistance in devising strategic solutions tailored to individual financial circumstances, ensuring successful debt resolution
Medical Assistant
Progressive Medical Center
Dunwoody
04.2022 - 09.2022
- Managed patient intake processes, including obtaining vital signs and preparing electronic medical records for clinical review
- Ensured effective communication by handling phone inquiries and accurately transcribing medical information
Owner
Global Tax Service
St. Louis
12.2012 - 04.2020
- Managed comprehensive tax preparation services, ensuring accuracy and compliance with relevant tax laws and regulations
- Facilitated seamless financial transactions by handling client payments and maintaining meticulous records
- Delivered high-quality customer service, addressing inquiries and concerns promptly to maintain client satisfaction and trust
Supervisor
Jackson Hewitt
St. Louis
11.1997 - 04.2001
- Oversaw the preparation of individual tax returns, ensuring compliance with legal standards
- Supervised a team of employees, facilitating smooth operational flow and effective client service
- Handled financial transactions, including payment processing and check issuance, with a high degree of accuracy
Education
High school diploma -
Roosevelt High School
St. Louis, MO05.1996
Skills
- Tax Experience
- Transcription
- Computer Skills
- Accounts Payable
- Office Management
- Vital Signs
- Accounts Receivable
- Management
- Medical Office Experience
- 10 Key Data Entry
- Data Entry
- Clerical Experience
- Microsoft Excel
Timeline
Collections Representative
Aldridge Pite Haan
10.2022 - 11.2024
Medical Assistant
Progressive Medical Center
04.2022 - 09.2022
Owner
Global Tax Service
12.2012 - 04.2020
Supervisor
Jackson Hewitt
11.1997 - 04.2001
High school diploma -
Roosevelt High School