LaShonda Rogers
Saint Louis
Summary
Professional attendant with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and team members.
Overview
17
17
years of professional experience
Work History
Attendant
St. Louis Parking Co.
04.2009 - Current
- Monitored parking lot operations to ensure efficient vehicle flow and customer satisfaction.
- Assisted customers with inquiries and provided guidance on parking policies and procedures.
- Trained new attendants on operational procedures and best practices for customer service.
- Evaluated parking area layouts to optimize space utilization and improve traffic management.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Education
High School Diploma -
Cardinal Ritter College Prep
Saint Louis, MOSkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Safety awareness
- Guest relations
- Initiative and Self-motivation
- Cleaning procedures
- Complaint resolution
- Incident reporting
- Record keeping
- Customer request handling
- Workstation cleaning
- Rules compliance
- Cash handling experience
- Customer service
- Excellent communication
- Time management
- Attention to detail
- Teamwork and collaboration
Timeline
Attendant
St. Louis Parking Co.
04.2009 - Current
High School Diploma -
Cardinal Ritter College Prep