LaRonda Redd
Saint Louis
Summary
Accomplished Medical Assistant with a proven track record at Washington University, enhancing patient care through effective coordination and phlebotomy techniques. Streamlined medical records management, achieving a significant reduction in errors. Known for exceptional organizational skills and a compassionate approach to patient interactions, consistently improving patient satisfaction and workflow efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Authorization Representative
Equifax
03.2024 - Current
- Verifies an employee's identity and employment authorization in the United States.
- Enhanced the accuracy of employment verification by meticulously reviewing and cross-referencing applicant information.
- Demonstrated strong attention to detail, identifying discrepancies in employment records and promptly rectifying errors.
Home Health Aide
Angels At Work
07.2023 - 01.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Medical Records Retrieval Specialist
Ciox Healthcare
03.2023 - 05.2023
- Reduced errors in medical record handling by implementing a comprehensive quality assurance program.
- Streamlined interdepartmental communication by designing easy-to-use templates for requesting and sharing essential patient data.
- Minimized risk exposure for the organization by conducting regular audits of stored records and addressing any discrepancies found.
- Optimized workflow through continuous process improvement, leading to increased productivity within the team.
Clinical Administrative Coordinator
United Healthcare Group
09.2019 - 02.2023
- Supported clinical staff by coordinating schedules, handling appointment confirmations, and updating patient records as needed.
- Coordinated schedules with patients and facility calendar.
- Responded to patient inquiries via phone and email, providing accurate information and resources while maintaining a professional demeanor.
- Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.
Certified Clinical Medical Assistant
Saint Louis County Health Department
01.2022 - 04.2022
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Home Health Caregiver
Deer Valley Home Health Services
02.2020 - 01.2022
- Transported clients for medical and personal outings.
- Administered medications in accordance with doctor's instructions.
- Scheduled and coordinated medical appointments.
- Followed nutritional plans to prepare optimal meals.
Medical Assistant II
Washington University
02.2021 - 03.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
High School Diploma -
Rockwood Summit Sr. High School
1780 Hawkins Rd, Fenton, MO 6302605-2010
Skills
- Laboratory specimens collection and processing
- EMR / EHR
- Phlebotomy Techniques
- Patient care coordination
Certification
- Notary Public License - Missouri Secretary of State or Equivalent Authority.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Personal Lines Coverage Specialist (PLCS) - The Institutes.
- CPR/AED Certification
- Motor Vehicle Extended Service Contract License
Timeline
Authorization Representative
Equifax
03.2024 - Current
Home Health Aide
Angels At Work
07.2023 - 01.2024
Medical Records Retrieval Specialist
Ciox Healthcare
03.2023 - 05.2023
Certified Clinical Medical Assistant
Saint Louis County Health Department
01.2022 - 04.2022
Medical Assistant II
Washington University
02.2021 - 03.2021
Home Health Caregiver
Deer Valley Home Health Services
02.2020 - 01.2022
Clinical Administrative Coordinator
United Healthcare Group
09.2019 - 02.2023
- Notary Public License - Missouri Secretary of State or Equivalent Authority.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Personal Lines Coverage Specialist (PLCS) - The Institutes.
- CPR/AED Certification
- Motor Vehicle Extended Service Contract License
High School Diploma -
Rockwood Summit Sr. High School
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