Lanea Johnson
Kansas City
Summary
Dynamic and customer-focused professional with experience as an Online Personal Shopper at Walmart, excelling in product selection and enhancing shopping experiences. Known for patience and empathy, I leverage strong decision-making skills to meet customer needs effectively, ensuring satisfaction and loyalty. Proven ability to manage orders and collaborate with teams for optimal service delivery.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
10.2025 - Current
- Assisted customers in selecting products based on preferences and needs.
- Managed online orders, ensuring timely processing and fulfillment.
- Provided recommendations for items to enhance customer shopping experience.
- Collaborated with team members to maintain inventory accuracy and availability.
- Monitored trends in customer preferences to inform product selection strategies.
- Worked productively with customers to meet order requirements and service expectations.
Home Health Aide
Elara Caring
01.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety in home environments.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Administered medications as prescribed, maintaining accurate records of dosages and schedules.
- Maintained cleanliness and organization within patient living spaces, promoting a healthy environment.
- Communicated effectively with patients and families, providing emotional support and guidance.
- Implemented feedback from patients to improve service delivery and satisfaction in caregiving roles.
Barista
Dutch Bros
09.2023 - 09.2025
- Prepared high-quality beverages following standard recipes and customer preferences.
- Operated espresso machines and blenders to ensure optimal functionality and beverage quality.
- Managed cash register transactions accurately, providing excellent customer service during peak hours.
- Maintained cleanliness of workstations, ensuring compliance with health and safety standards.
- Engaged with customers to build rapport, enhancing loyalty and repeat business opportunities.
Education
High School Diploma -
Raytown South High School
Raytown, MO05.2024
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Hospitality and accommodation
- Decision-making
- Flexible schedule
Timeline
Online Personal Shopper
Walmart
10.2025 - Current
Home Health Aide
Elara Caring
01.2025 - Current
Barista
Dutch Bros
09.2023 - 09.2025
High School Diploma -
Raytown South High School