Lane Luebbering
Columbia
Summary
Dynamic professional committed to exceeding expectations for customers and employers. Demonstrates a positive attitude and strong work ethic in all tasks. Proven ability to deliver results and enhance team performance.
Overview
7
7
years of professional experience
Work History
Culinary Professional
Darden Restaurants Inc - Olive Garden
Columbia
07.2023 - Current
- Promoted from the Line Cook position to Culinary Professional in less than seven months.
- Reduced waste from 11.2% to 4.8% in the span of a month.
- Improved customer satisfaction from 69% to 84% in the span of a month.
- Manage employees with respect and kindness, making for a comfortable and efficient work environment.
- Talk to and resolve issues with guests.
Pizza Maker/Delivery/Frozen Production
Shakespeare's Pizza
Columbia
04.2022 - 09.2023
- Prepped fresh dough, sauce, and toppings quickly and above expectations.
- Delivered with a smile, on time, every time.
- Learned every position in less than a month, including the frozen manufacturing department.
Barista
Starbucks
Columbia
05.2021 - 09.2022
- Operated cash register and processed customer transactions accurately.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Collaborated with team members to ensure smooth daily operations.
- Engaged with customers to create a welcoming and friendly atmosphere.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Server
Katfish Katy's
Columbia
04.2021 - 11.2021
- Provided friendly and efficient service, with a service satisfaction rate of 96%
- Maintained cleanliness and organization of dining areas throughout shifts.
- Handled cash transactions and processed payments promptly and accurately.
Farmhand
Frazer Equestrian Farm
Parker
07.2018 - 10.2020
- Maintained cleanliness and organization of stables and equipment areas.
- Assisted in feeding and caring for horses as well as various livestock daily.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Reduced waste by 8% by developing additional compost and waste management systems
Education
High School Diploma -
Rock Bridge High School
Columbia05-2021
Skills
- Adaptability to feedback
- Team leadership
- Teamwork and collaboration
- Conflict resolution
- Continuous improvement
- Customer service
References
References available upon request.
Timeline
Culinary Professional
Darden Restaurants Inc - Olive Garden
07.2023 - Current
Pizza Maker/Delivery/Frozen Production
Shakespeare's Pizza
04.2022 - 09.2023
Barista
Starbucks
05.2021 - 09.2022
Server
Katfish Katy's
04.2021 - 11.2021
Farmhand
Frazer Equestrian Farm
07.2018 - 10.2020
High School Diploma -
Rock Bridge High School