LaKeshia Jenkins
Independence
Summary
Dynamic and compassionate Certified Medical Assistant with extensive experience, organizational skills, and proven ability in vital signs monitoring and conflict resolution, ensuring exceptional patient care. Recognized for fostering positive relationships with patients and families, enhancing their emotional well-being during critical times. Committed to maintaining high standards of care and safety. Offering several years of experience in providing basic patient care under the direction of nursing staff.
Overview
14
14
years of professional experience
Work History
Sales Associate
Dollar General
Independence
07.2023 - 07.2024
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
Business Administrator
Businessolver
West Des Moines
05.2017 - 11.2019
- Implemented best practices for document retention policies in order to comply with legal requirements.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Maintained work safety and followed established operating procedures and practices.
- Answered customer inquiries and provided accurate information regarding products and services.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed positive relationships with customers through friendly interactions.
Certified Nursing Assistant
Addington Place of Des Moines
Des Moines
05.2015 - 10.2016
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Supported non-ambulatory residents in range of motion exercises.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Provided emotional support to family members regarding end-of-life decisions.
- Observed and reported unusual symptoms and changes to charge nurse.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Certified Nurses Aide
Signature Health Care
01.2013 - 01.2014
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Educated families about end-of-life issues related to terminal illness or injury.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Provided emotional support to family members and encouraged involvement in patient care activities when appropriate.
Certified Nursing Assistant
WesleyLife Communities for Healthy Living:
DesMoines
02.2012 - 01.2013
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Responded quickly to emergency situations involving sudden illness or injury.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Transported patients to treatment units, using wheelchair or stretcher.
- Supported non-ambulatory residents in range of motion exercises.
Certified Nursing Assistant
University Park Nursing & Rehabilitation
DesMoines
07.2010 - 02.2012
- Assisted residents with bathing and dressing to promote personal hygiene.
- Assisted residents in preparing for activities and social programs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Education
Certified Medical Assistant - Nursing
Mid-America College Of Health Sciences
Merriam Ks05-2025
Advanced Certified Nurses Assistant - Nursing
Signture Healthcare
Waukee, IA01-2013
Certified Nursing Assistant - Nursing
Denison Job Corps
Denison, IA06-2010
High School -
Scavo High High School
05.2009
Skills
- Fast and willing to learn
- Medical training
- Vital signs monitoring
- Patient care
- Team collaboration
- Time management
- Attention to detail
- Conflict resolution
- Verbal/written communication
- Electronic health records
Timeline
Sales Associate
Dollar General
07.2023 - 07.2024
Business Administrator
Businessolver
05.2017 - 11.2019
Certified Nursing Assistant
Addington Place of Des Moines
05.2015 - 10.2016
Certified Nurses Aide
Signature Health Care
01.2013 - 01.2014
Certified Nursing Assistant
WesleyLife Communities for Healthy Living:
02.2012 - 01.2013
Certified Nursing Assistant
University Park Nursing & Rehabilitation
07.2010 - 02.2012
Certified Medical Assistant - Nursing
Mid-America College Of Health Sciences
Advanced Certified Nurses Assistant - Nursing
Signture Healthcare
Certified Nursing Assistant - Nursing
Denison Job Corps
High School -
Scavo High High School