Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Lakeisha Thomas

St. Louis,MO

Summary

I’ve spent years working closely with people in their homes, in hospitals, and in labs. One thing that has always stood out to me is that people remember how you make them feel. Whether I’m drawing blood, helping someone get to a doctor’s appointment, or just listening when they need to talk, I bring patience, empathy, and a steady presence.

My experience in phlebotomy and lab support taught me how to stay sharp and detail-oriented, even when things get hectic. Home health care showed me the importance of trust and compassion. Working in the medical field reminded me that every role in healthcare matters. Clean spaces, kind words, and reliable support all contribute to healing.

I’m proud of the work I’ve done, and I’m excited to keep growing in a role where I can use both my technical skills and my heart to make a real difference.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Home Health Aide

AW Health Care
10.2016 - Current
  • -Shop for food & other household requirements; preparing and serving meals and snacks; running errands & grooming.
  • -Providing transportation to and managing client's doctors appointments.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.

Phlebotomy Technician II

Quest Diagnostics
08.2023 - 06.2025
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
  • Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Lab Support Technician II

St. John Mercy Hospital
08.2022 - 10.2023
  • Perform venipuncture or finger sticks on blood donors
  • Quarterly QC
  • Perform therapeutic phlebotomy
  • Cleaning and maintaining laboratory equipment
  • Maintained documentation on tests performed in lab.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Office Assistant

Caring Touch CDS
08.2018 - 03.2020
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel.
  • Performed troubleshooting for office equipment operation or arranged for repairs.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Environmental Services Aide

SSM Cardinal Glennon Hospital
06.2016 - 02.2017
  • -Sustained a sterile environment in patient rooms, nurse's stations, examination/ treatment rooms, public & patient lavatories, lounges, offices & other public & support areas of the hospital.
  • -Perform cleaning duties including but not limited to sweeping, moping, sanitizing beds, changing linens, polishing floors, dusting, and scrubbing bathrooms.
  • -Maintain all cleaning equipment and supplies according to prescribed standards.

Education

High school diploma -

Fresh Start Academy
St. Louis, MO
05.2016

Skills

  • Experienced with Microsoft Office applications
  • Clear written/verbal communication
  • Customer-focused technical assistance
  • Data entry
  • Aseptic technique
  • Blood collection techniques
  • Laboratory experience
  • Patient confidentiality

Certification

Certified Phlebotomy Technician

Interests

  • Road Trips
  • Music
  • I enjoy cooking for friends and family gatherings
  • Watching Movies and TV Shows
  • Personal Development and Self-Improvement

Timeline

Phlebotomy Technician II

Quest Diagnostics
08.2023 - 06.2025

Lab Support Technician II

St. John Mercy Hospital
08.2022 - 10.2023

Office Assistant

Caring Touch CDS
08.2018 - 03.2020

Home Health Aide

AW Health Care
10.2016 - Current

Environmental Services Aide

SSM Cardinal Glennon Hospital
06.2016 - 02.2017

High school diploma -

Fresh Start Academy
Lakeisha Thomas