Lake Russell
Joplin
Summary
Dynamic brand associate with a focus on customer engagement and problem-solving. Successfully optimized inventory management and implemented visual merchandising strategies, leading to improved sales and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Brand Associate
Old Navy
Joplin, MO
08.2022 - Current
- Developed and maintained product displays to enhance customer engagement and drive sales.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Completed floorsets, filled floor, and rang up customers.
- Oversaw daily fulfillment operations, ensuring timely processing of customer orders.
- Loaded, unloaded, and moved material to and from storage and production areas.
Retail Sales Associate/Key Holder
Icing By Claire's
Joplin, MO
02.2022 - 08.2022
- Provided exceptional customer service to enhance shopping experience and foster brand loyalty.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Responsible for opening and closing the store at the beginning and end of each shift.
Retail Sales Associate
Northpark Mall
Joplin, MO
11.2021 - 02.2022
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability for popular items.
- Operated point-of-sale system efficiently to process transactions accurately.
Server
Grand Avenue Pizza
Jasper, MO
06.2020 - 08.2021
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Accurately processed orders using point-of-sale system, minimizing errors during transactions.
- Served food and beverages promptly with focused attention to customer needs.
Telemarketer
Communication Solutions LLC
Joplin, MO
01.2018 - 04.2018
- Conducted outbound calls to engage potential clients and promote services.
- Assisted in identifying leads through market research and data analysis.
- Utilized sales techniques to build customer interest and close sales.
Education
High School Diploma -
Webb City Highschool
Webb City, MOSkills
- Sales support
- Customer service
- Teamwork
- Problem-solving
- Customer engagement
- Product knowledge
- Relationship building
- POS system operations
- Hardworking
- Detail-oriented
- Communication
- Strong work ethic
Timeline
Brand Associate
Old Navy
08.2022 - Current
Retail Sales Associate/Key Holder
Icing By Claire's
02.2022 - 08.2022
Retail Sales Associate
Northpark Mall
11.2021 - 02.2022
Server
Grand Avenue Pizza
06.2020 - 08.2021
Telemarketer
Communication Solutions LLC
01.2018 - 04.2018
High School Diploma -
Webb City Highschool