Laela Holden
Cameron
Summary
Demonstrated expertise in lead generation and customer relationship management through effective communication strategies.
I started my own company and sold my products successfully on a global scale for the past 13 years.
Managed daily sales activities, including contact management and lead tracking, while resolving customer complaints in accordance with established protocols.
Conducted market research to identify growth opportunities and participated in trade shows to promote products. Experience includes managing current accounts and generating new distributor accounts, contributing to overall sales objectives.
Overview
13
13
years of professional experience
Work History
Inside Sales Accounts Representative
Techniweld USA
Atlanta
03.2024 - Current
- Assisted in marketing strategies and promotional events.
- Provided feedback on customer service issues to improve overall experience.
- Monitored competitor activity within assigned area of operations
- Generating new distributor accounts
- Accounting related collections and account resolutions.
- Management of current accounts assigned to me.
- Resolved customer complaints in a timely manner according to established protocols.
- Conducted product demonstrations and presentations to current and prospective clients.
- Generated leads through networking contacts, cold calling prospects.
- Managed daily activities within the sales pipeline, including contact management, lead tracking, forecasting.
- Provided customer service and technical support to existing customers.
- Conducted market research to identify new opportunities for growth.
- Performed administrative tasks such as order entry processing, invoicing.
- Participated in trade shows and industry events to promote company products or services.
Owner
Dugz Enterprises
Cameron
05.2012 - Current
- Owner/Operator of my own business.
- Global marketing and partnerships with large companies for products I produced.
- Marketing and social media platform marketing strategies.
- Production and material acquisition.
- Sales and financial operation were all done by me.
Senior Inside Sales Account Manager
Welding Material Sales
Saint Charles
03.2023 - 03.2024
- Assessed customer feedback regarding products, services to recommend improvements or changes based on changing needs, trends.
- Prepared timely quotes based on customer inquiries and requests for proposal.
- Generated new customer accounts from phone calls and emails.
- Attended trade shows for company.
- Actively participated in trade shows, conferences and other networking events to represent the company's brand and promote its products and services.
Education
Masters Welding Course - Welding
Criders Welding Institute
Grain Valley, MO04-2018
GED -
Johnson County Community College
Overland Park, KS10-1996
Some College (No Degree) - Electrical, Electronics And Communications Engineering
DeVry University
Kansas City, MOSkills
- Lead generation
- Customer relationship management
- Sales generation through effective communication
- Market research
- Technical assistance in areas of experience regarding welding related products
- Marketing based on extensive social media marketing partnerships and personal success with utilizing multiple platforms for sales
Timeline
Inside Sales Accounts Representative
Techniweld USA
03.2024 - Current
Senior Inside Sales Account Manager
Welding Material Sales
03.2023 - 03.2024
Owner
Dugz Enterprises
05.2012 - Current
Masters Welding Course - Welding
Criders Welding Institute
GED -
Johnson County Community College
Some College (No Degree) - Electrical, Electronics And Communications Engineering
DeVry University