Lacey Miller
Kansas City
Summary
I am a very dedicated and hard working employee. I recently lost a child to cancer and that has led me to switch careers. I’d be a valuable asset to your company because I am reliable, creative, organized, professional, and ready to learn and lead. I strive to be better than I was yesterday, everyday. Thank you for reading.
Overview
16
16
years of professional experience
Work History
Administration Assistant
Spectrum Station
Kansas City
07.2017 - 05.2025
- Kept classrooms under control by clearly outlining expectations and reinforcing positive behaviors.
- Encouraged sensory development by exposing students to a variety of textures.
- Monitored students' educational progress with individual charts and files.
- Sanitized toys and play equipment to ensure their safety and cleanliness every day.
- Used play-based learning strategies, such as crafts and games, to provide a variety of learning opportunities.
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Provided administrative support to management team.
- Answered incoming calls in a professional manner.
- Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
- Supported HR functions by preparing new hire packets and conducting onboarding activities.
- Checked stock to determine inventory levels and maintain office supply products.
- Proofread content for typo-free emails and documentation.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled issues between staff and or families.
- Handled high stress situations.
Manager
Tortilla Flats
Gladstone
06.2009 - 03.2023
- Started as a host in my teens, greeted customers, got them started with appetizers, kept tables clean and sanitized, frequently checked on each table to ensure their experience went well.
- Became a server & trained hosts.
- Started bartending/ Managing.
- Helped keep track of inventory.
- Trained Servers.
- Resolved issues with customers and employees.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Education
Elementary Education - Some college (No degree)
MCC
Kansas City, MOSkills
- Professional Customer service
- Creative problem solving
- Organized
- Detail oriented
- Works well under high stress
- Conflict resolution
- Office management
- Inventory management
- Microsoft Office
- Time management
- Consistent hard worker
Timeline
Administration Assistant
Spectrum Station
07.2017 - 05.2025
Manager
Tortilla Flats
06.2009 - 03.2023
Elementary Education - Some college (No degree)
MCC