Ky'liese Lewis
Saint Louis
Summary
Organized and efficient professional with a solid background in customer service. Demonstrated success in conflict resolution and time management, committed to enhancing team performance and operational efficiency.
Overview
7
7
years of professional experience
Work History
Office Worker
Bellefontaine Neighbors
Saint Louis
06.2024 - Current
- While working in Bellefontaine, facilitated customer interactions, managed telephone communications, processed check-ins,
- Managed opening and closing duties to ensure smooth daily operations.
Recorded all money drawer activities at start and end of shifts.
Accessed building using personal key, ensuring security protocols were followed. - Handled client conflicts effectively, promoting positive resolutions.
Filled in for absent colleagues on short notice to uphold operational efficiency. - Assist residents and non-residents with membership enrollment and deliver comprehensive facility tours.
- Maintained cleanliness and organization of shared office spaces daily.
- Managed front desk operations such as answering phones and responding to emails.
- Maintained a professional demeanor while interacting with internal and external customers via phone or email.
- Greeted and directed visitors to the office.
- Answered questions from coworkers regarding company policies and procedures.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Answered and directed phone calls to appropriate staff members.
- Trained staff members to perform work activities and use computer applications.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Monitored and directed work of lower-level clerks.
Photographer
Myself
Saint Louis
01.2019 - Current
- Operate as independent business owner specializing in Canon cameras while managing client relationships
- Photographed special events, parties, and portraits.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Research trends in photography styles to stay up-to-date with current technologies and practices.
- Deliver quality products within deadlines established by clientele.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Efficiently scheduled and prioritized multiple shoots to maximize productivity and meet client expectations.
- Explained price and package details to customers.
- Edit photos using Adobe Photoshop and other software applications.
- Captured high-quality images for diverse clients and events.
- Edited and retouched photographs using industry-standard software.
- Managed social media presence to showcase portfolio and engage audience.
Florist
Schnucks
Saint Louis
09.2024 - 11.2024
- employed under florist title but received no training from manager and operated in this department
- Maintained clean and organized work area to ensure safety and compliance.
- Assisted customers with bagging preferences, enhancing their shopping experience.
- Collaborated with team members to streamline bagging processes and improve workflow.
- Stocked supplies and replenished bags to ensure readiness for busy periods.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- returned 15-20 carts to store and stocked throughout shift
Crew Member
Wendys Fast Food
Edwardsville
03.2022 - 07.2022
- Prepared food items following standard recipes and safety guidelines.
- Maintained cleanliness of dining area and kitchen equipment throughout shifts.
- Assisted customers with menu selections and processed orders efficiently.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Stocked supplies and ingredients, ensuring availability for food preparation needs.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Jennings
Missouri05-2026
Skills
- Customer service
- Conflict resolution
- Project management
- Time management
- Communication skills
- Team collaboration
- Social media marketing
- Adobe Photoshop
- Basic accounting
- Verbal communication
- Scheduling and planning
- Organizing and categorizing
- Appointment scheduling
- Social media
- Scheduling appointments
- Strong problem solver
References
References available upon request.
Timeline
Florist
Schnucks
09.2024 - 11.2024
Office Worker
Bellefontaine Neighbors
06.2024 - Current
Crew Member
Wendys Fast Food
03.2022 - 07.2022
Photographer
Myself
01.2019 - Current
Jennings