Kylie Moore
Bloomfield
Summary
Financial Services Professional experienced in delivering exceptional customer service and efficient transaction processing. Achieved customer satisfaction through effective communication and problem-solving skills, while maintaining accuracy in cash handling. Focused on fostering positive interactions and enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Bank Teller
First State Bank And Trust
03.2024 - 02.2025
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Managed cash drawer, maintained accurate records of daily transactions and reconciliations.
- Assisted customers with account inquiries, providing timely resolutions to enhance satisfaction.
- Trained new tellers on operational procedures and customer service best practices.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Carhop
Sonic Drive-In
12.2022 - 03.2024
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Delivered accurate and timely food orders to customers in designated parking spaces.
- Ensured customer satisfaction by providing friendly and efficient service during peak hours.
- Maintained cleanliness and organization of carhop area, ensuring compliance with health standards.
- Collaborated with kitchen staff to streamline order preparation and reduce wait times.
- Implemented upselling techniques to enhance customer experience and increase sales opportunities.
- Assisted in training new team members on order-taking procedures and menu items.
- Contributed to team meetings by sharing insights on improving service efficiency and workflow processes.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Sales Associate
Betty Lou Boutique and Gifts
05.2022 - 12.2022
- Assisted customers in finding and selecting items, improving overall satisfaction
- Recommended products to customers, enhancing their shopping experience
- Stocked shelves with merchandise to ensure availability for customers, replenishing, and organizing inventory with accuracy and efficiency
- Maintained organized merchandise displays, strategically placing products to maximize sales
- Stocking, replenishing, and organizing inventory with accuracy and efficiency
Teaching Assistant
Bloomfield R14 School District
05.2022 - 06.2022
- Successfully completed a one month internship at Bloomfield R14
- Coordinated projects and activities to engage children in learning
- Help small groups of students master English and mathematic skills
- Help small groups of students master English and math skills
- Led reading time and supervised recess to foster a positive classroom environment
Carhop
Sonic Drive-In
07.2020 - 05.2022
- Processed cash transactions at point of sale
- Provided assistance to customers in store
- Served food and beverages to patrons
- Utilized computer systems for data entry
Teaching Assistant
Bloomfield R14 School District
05.2021 - 06.2021
- Successfully completed a one month internship at Bloomfield R14
- Oversaw projects and activities to enhance children's engagement and learning
- Assisted lead teacher in delivering effective instruction to second grade classes
- Help small groups of students master English and mathematical skills
- Facilitated reading sessions and supervised recess activities
Education
Associates - Health Sciences, Nursing
Three Rivers College
Poplar Bluff, MO05.2026
Skills
- Deposit and withdrawal management
- Banking operations
- Cash handling
- Communication skills
- Microsoft Word
- Leadership
- Computer literacy
- Microsoft Excel
- Microsoft word
- Restaurant experience
- Food service
- Professionalism and courtesy
Timeline
Bank Teller
First State Bank And Trust
03.2024 - 02.2025
Carhop
Sonic Drive-In
12.2022 - 03.2024
Sales Associate
Betty Lou Boutique and Gifts
05.2022 - 12.2022
Teaching Assistant
Bloomfield R14 School District
05.2022 - 06.2022
Teaching Assistant
Bloomfield R14 School District
05.2021 - 06.2021
Carhop
Sonic Drive-In
07.2020 - 05.2022
Associates - Health Sciences, Nursing
Three Rivers College