Summary
Overview
Work History
Education
Skills
References
Certification
References
Timeline
Generic
Kylie Lindsay

Kylie Lindsay

Raymore

Summary

General Manager offering 5+ years of experience in driving revenue performance, growth, and service excellence. Proficient in maintaining smooth, efficient and profitable company operations. Experienced Project Coordinator with a background in managing complex projects across various industries. Possess strong leadership skills, adept at coordinating cross-functional teams and effectively communicating project goals to ensure seamless execution. Known for problem-solving abilities and strategic planning expertise to drive project success. Have contributed positively by improving workflow processes and meeting objectives on time in previous roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Project Coordinator

DFW Telecom
Remote
01.2024 - Current
  • Addressed inquiries from contractors and developers regarding permit-related matters.
  • Submitted essential documents to local authorities for project approval.
  • Developed procedures for tracking, monitoring, and filing paperwork.
  • Maintained accurate records of permits, including expiration dates and fees.
  • Prepared reports on permit status and drafting progress for management review.
  • Reviewed existing permits to ensure compliance with regulations.
  • Coordinated drafting, permitting timelines, and schedules for telecom installations and upgrades.
  • Managed communication across teams to ensure project alignment and efficiency.

General Manager

Melting Pot OKC
05.2022 - 01.2024
  • Lead a cross-functional team of 5 managers and over 60 employees. Onboard and orient all new hires.
  • Tracked monthly sales to generate reports for business development planning.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Developed training programs to enhance team skills and performance standards.
  • Implemented marketing strategies to promote special events and seasonal offerings.
  • Facilitated team meetings to discuss service improvements and operational goals.
  • Addressed customer feedback promptly to enhance overall dining experiences.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Maintain a $3.7 million budget, and implement strategies to achieve top-line revenue and drive cost reduction.

Assistant General Manager

Rib Crib
Stillwater
05.2021 - 05.2022
  • Managed daily operations to deliver exceptional customer service at Rib Crib.
  • Trained and mentored staff to enhance performance and service quality.
  • Coordinated inventory management to maintain optimal stock levels and minimize waste.
  • Promoted a positive work environment through effective communication and collaboration.
  • Resolved customer complaints promptly while upholding professionalism.
  • Developed staff schedules based on business needs and customer traffic patterns.
  • Ensured consistent adherence to customer service standards throughout operations.

Education

High School Diploma - Edmond, OK

Edmond North High School
Edmond, OK
01.2017

Some College (No Degree) - Applied Science

Oklahoma State University
Stillwater, OK

Skills

  • Analyzing data
  • Permit management
  • Project scheduling
  • Performance reporting
  • Problem solving
  • Documentation tracking
  • Cross-functional collaboration
  • Revenue growth
  • Spreadsheet tracking
  • Data collection
  • Customer service
  • MS Office

References

  • Scott Liston, RibCrib / Field Opps-GM, 484-951-1503, Scottl@ribcrib.com
  • Emily Bradford, RibCrib / GM (KS), 620-249-0952
  • Stacia Lemmons, Cafe 501/ GM, 405-921-0018

Certification

  • Serve Safe

References

References available upon request.

Timeline

Project Coordinator

DFW Telecom
01.2024 - Current

General Manager

Melting Pot OKC
05.2022 - 01.2024

Assistant General Manager

Rib Crib
05.2021 - 05.2022

High School Diploma - Edmond, OK

Edmond North High School

Some College (No Degree) - Applied Science

Oklahoma State University

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Kylie Lindsay