Dedicated server with extensive experience in customer service, order management, and menu knowledge. Proven ability to enhance guest satisfaction and support team dynamics in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Dulanys Grill and Pub
St Louis
05.2021 - Current
Provided excellent customer service in a fast-paced dining environment.
Assisted in training new servers on menu items and service protocols.
Collaborated with team members to ensure smooth service during peak hours.
Upsold menu items to enhance guest satisfaction and increase sales opportunities.
Provided excellent customer service to ensure satisfaction.
Restaurant Hostess
Chris's Pancake and Dining
St Louis
10.2020 - 04.2021
Managed reservations and organized seating charts efficiently.
Assisted servers by communicating guest needs and preferences.
Maintained cleanliness of the front area and dining space.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.