Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Bain

Cedar Hill

Summary

Dynamic Restaurant Manager with a proven track record at Company B Bbq, excelling in team leadership and customer engagement. Skilled in inventory control and financial transaction handling, I enhanced operational efficiency and consistently delivered exceptional service, fostering a positive dining experience and driving customer satisfaction. Highly dependable with a strong work ethic.

Overview

20
20
years of professional experience

Work History

Restaurant Manager

Company B Bbq
04.2008 - Current
  • Assisted in daily operations, ensuring efficient service and customer satisfaction.
  • Learned food safety practices and maintained sanitation standards throughout the restaurant.
  • Supported team members during busy shifts, enhancing workflow and guest experience.
  • Handled inventory management tasks, contributing to organized stock levels and availability.
  • Participated in staff training sessions, promoting teamwork and operational effectiveness.
  • Monitored dining areas for cleanliness, ensuring welcoming atmosphere for guests.
  • Provided feedback on menu items based on customer preferences and trends observed.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.

Tanning Consultant

Extreme Tan
07.2005 - 2026
  • Advised clients on tanning product selection and usage to optimize results.
  • Educated customers on tanning safety practices and skin care routines.
  • Assisted in maintaining equipment functionality through regular inspections and cleaning.
  • Developed promotional material to enhance customer engagement and drive sales.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Increased salon revenue through upselling tanning packages and retail products to clients.
  • Maintained clean and stocked front counter area.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Exceeded monthly tanning product and membership sale quotas.
  • Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
  • Assisted in inventory management, ensuring adequate stock levels were maintained while minimizing wastage due to expired products.
  • Conducted skin type assessments to recommend appropriate tanning sessions and skin care products, improving client safety.

Caregiver

Mutual Of Omaha Insurance Company
09.2018 - 05.2019
  • Provided compassionate care and support to elderly and disabled individuals, enhancing quality of life.
  • Assisted with daily living activities, ensuring comfort and safety for clients in home environments.
  • Implemented personalized care plans, adapting strategies to meet individual needs effectively.
  • Monitored client health conditions, reporting changes to healthcare professionals for timely interventions.
  • Coordinated transportation and scheduled appointments, facilitating access to essential services for clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Shift Manager

Aldi
06.2016 - 09.2018
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained and mentored staff on best practices for customer service and operational procedures.
  • Implemented process improvements that enhanced productivity and reduced operational costs.
  • Analyzed performance metrics to identify areas for improvement and drive team accountability.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
  • Managed staff hiring, training and supervision.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Oversaw loading and unloading of packages in warehouse.

Education

High School Diploma - General Studies

Northwest High School
Cedar Hill, MO

Skills

  • Team leadership and development
  • Inventory tracking and control
  • Customer engagement strategies
  • POS system operation skills
  • Shift coordination and scheduling
  • Resolution of customer complaints
  • Food service background knowledge
  • Flexibility in work environments
  • Supervisory capabilities
  • Maintenance of kitchen equipment
  • Financial transaction handling skills
  • Critical analysis skills
  • Certified ServeSafe manager
  • Highly dependable
  • Strong work ethic
  • Computer efficiency
  • Great communication skills
  • Time management

Timeline

Caregiver

Mutual Of Omaha Insurance Company
09.2018 - 05.2019

Shift Manager

Aldi
06.2016 - 09.2018

Restaurant Manager

Company B Bbq
04.2008 - Current

Tanning Consultant

Extreme Tan
07.2005 - 2026

High School Diploma - General Studies

Northwest High School

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Kylie Bain