Kyle R. Williams
Wildwood
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
12
12
years of professional experience
Work History
Branch Manager
Paramount Bank
2023.04 - 2023.08
- Maintained friendly and professional customer interactions.
- Gained a significantly larger knowledge of fraud through online account openings, AML reports, CTR's, and SAR's.
- Met deadlines by proactively managing tasks and prioritizing.
Service Manager, AVP
Busey Bank, Formally Pulaski Bank
2015.09 - 2021.11
- Managed a team of individuals from various backgrounds
- Obtained monthly and quarterly sales goals while maximizing profitability
- Maintained service excellence while seeking solutions and building rapport with clients
- Performed audits on negotiable and monetary instruments on a monthly and quarterly basis
- NMLS compliant with a background in accepting HELOC, vehicle, boat, RV, and motorcycle loan applications
- Processed credit card applications through ELAN.
Teller Supervisor
Pulaski Bank
2014.01 - 2015.09
- Managed a team of banking representatives
- Processed deposits, payments, withdrawals, and other various transactions
- Obtained sales and service goals with existing client base
- Completed monthly cash audits on teller drawers
- Referred clients and prospects to other line of business partners.
Teller II/Back-up Supervisor
Pulaski Bank
2013.03 - 2014.01
- Stepped in to a supervisor role on the teller line when lead management was absent
- Assisted and obtained knowledge in performing monthly negotiable instrument, currency, and other audits
- Performance based sales goals were achieved through guidance of management.
Teller
Pulaski Bank
2011.10 - 2013.03
- Opened deposit accounts for new and existing client base
- Gained knowledge in leading a team through coaching and different approaches
- Serviced customers by processing everyday deposits, withdrawals, and payments., Gained a basic and broader knowledge of the banking industry
- Processed transactions for clients
- Referred prospects over to bankers to better service client needs.
Education
Associates Degree - Business Management
Saint Louis Community College
Skills
- Mortgages and Loans
- Relationship Management
- Excellent Work Ethic
- Wire Transfer
- Bank Procedures
- Federal Regulations
- Team Player
Timeline
Branch Manager
Paramount Bank
2023.04 - 2023.08
Service Manager, AVP
Busey Bank, Formally Pulaski Bank
2015.09 - 2021.11
Teller Supervisor
Pulaski Bank
2014.01 - 2015.09
Teller II/Back-up Supervisor
Pulaski Bank
2013.03 - 2014.01
Teller
Pulaski Bank
2011.10 - 2013.03
Associates Degree - Business Management
Saint Louis Community College
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