Kylee Simmons
Kansas City
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Texas Roadhouse
06.2019 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Trained and mentored new staff on menu knowledge and service standards.
- Ensured timely and accurate order delivery through effective communication with kitchen staff.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Data Entry
Cargo Largo
07.2023 - 12.2023
- Performed various administrative duties including data entry, filing paperwork related with transportation documents.
- Increased efficiency in data entry tasks through the implementation of advanced software tools.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Completed data entry to record call notes, suggestions and questions.
Sorter
Cargo Largo
07.2023 - 10.2023
- Assisted in inventory management by accurately tracking sorted items for reporting purposes.
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
Education
High School Diploma -
Raytown South High School
Raytown, MOSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales techniques
- Suggestive selling
- Guest relations management
- Task prioritization
- Positive guest interactions
- Warm and friendly
- Multitasking Abilities
- Problem-solving
- Adaptable and flexible
Timeline
Data Entry
Cargo Largo
07.2023 - 12.2023
Sorter
Cargo Largo
07.2023 - 10.2023
Server/Bartender
Texas Roadhouse
06.2019 - Current
High School Diploma -
Raytown South High School