Proven leader in operations management, focused on efficiency improvements, team development, and strategic implementation. Experience in enhancing service delivery and customer relations.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Pro-V Enterprises
Saint Joseph, MO
04.2020 - 07.2026
Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
Managed daily business operations, ensuring efficient workflow and resource allocation.
Trained and mentored staff on best practices for customer engagement and job efficiency.
CNC Machine Operator
Gray Manufacturing Company
Saint Joseph, MO
05.2018 - 04.2020
Operated CNC machines, ensuring precise production of components according to specifications.
Monitored machine performance, troubleshooting issues to minimize downtime and maintain efficiency.
Trained junior operators on best practices for machine setup and operation, fostering skill development.
Conducted regular quality inspections on machined parts, ensuring adherence to strict quality standards.
Custodial Lead
YMCA of Saint Joseph
Saint Joseph, MO
02.2017 - 01.2018
Oversaw daily cleaning operations, ensuring adherence to safety and sanitation standards.
Trained and mentored custodial staff on best practices and efficient cleaning techniques.
Implemented streamlined processes that improved workflow efficiency.
Conducted regular inspections to maintain high cleanliness standards across facilities.
Education
Apprenticeship At Gray Manufacturing - CNC Machine Operation
North Central Missouri College
Trenton, MO
12-2018
Skills
Operations management
Documentation and reporting
Business planning
Timeline
Owner/Operator
Pro-V Enterprises
04.2020 - 07.2026
CNC Machine Operator
Gray Manufacturing Company
05.2018 - 04.2020
Custodial Lead
YMCA of Saint Joseph
02.2017 - 01.2018
Apprenticeship At Gray Manufacturing - CNC Machine Operation