Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle Umstattd

Fayette

Summary

Dynamic Service and Installation Manager at Federal Protection INC. with a proven track record in optimizing project timelines and enhancing team performance. Skilled in hardware installation and effective communication, I excel in training teams and ensuring compliance with safety standards, driving successful project outcomes and client satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Service and Installation Manager (SIM)

Federal Protection INC.
06.2021 - Current
  • Oversaw installation projects, ensuring adherence to safety protocols and quality standards.
  • Coordinated logistics for equipment delivery and site preparation, enhancing workflow efficiency.
  • Train and mentor team members on installation best practices and operational procedures.
  • Developed project timelines and schedules, optimizing resource allocation across multiple installations.
  • Maintains a high degree of flexibility and responsiveness to client-driven changes.
  • Works closely and trains team members on
  • Security/Fire systems such as:

* RPS (Bosch) B9512G, B5512.

* DMP (Dealer Admin) XR150 & XR550.

* Alarm Net 360 Access/Compass/IFP-50, 128FBPT (Honeywell)

* Silent Knight SK-6808

  • Works closely and trains team members on Access Control systems such as:

* Brivo ACS6000 & ACS300

* Lenell S2

* DMP

* Bosch

* Inovonics

  • Diagnosed and resolved malfunctions in banking equipment, encompassing ATMs, Under-counter fixtures, and associated hardware.




Crew Chief

Jiggsa
12.2019 - 01.2021
  • Oversaw daily crew operations to ensure safety and efficiency standards were met.
  • Trained new team members on operational procedures and equipment usage.
  • Generated detailed driver qualification reports to support safety and hiring decisions.
  • Screened and evaluated candidates for Telecommunication positions across Central Missouri.
  • Contributed to the generation and review of profit and loss reports
  • Oversaw complete inventory management, from receiving to fulfillment, ensuring accuracy and availability.

Install and Repair Technician

Blue Shy Satellite Services, Inc
08.2019 - 12.2019
  • Diagnosed and repaired Cable Copper/Fiber internet & phone communication equipment using specialized tools and diagnostic software.
  • Conducted routine maintenance checks to ensure optimal performance of telecommunication systems.
  • Collaborated with team members to troubleshoot complex technical issues efficiently.
  • Trained junior technicians on repair procedures and safety protocols to enhance team capabilities.
  • Performed in-home installation, optimization, and troubleshooting of internet and video services to ensure peak performance and customer satisfaction.
  • Managed network operations from central control office, ensuring service continuity and performance.

Unloader

Walmart
01.2007 - 08.2019
  • Unloaded merchandise from delivery trucks, ensuring timely and accurate placement in storage areas.
  • Organized and maintained stock levels on sales floor, enhancing product availability for customers.
  • Collaborated with team members to optimize unloading processes, reducing time spent on shipments.
  • Operated pallet jacks and forklifts safely to transport goods within warehouse environment.
  • Oder-filled, Replenished, Put-away, loaded and unloaded perishable goods.

Laborer

Jim's Construction
03.2011 - 12.2015
  • Collaborated with team members to complete projects on schedule.
  • Maintained tools and equipment, optimizing operational readiness.
  • Executed skilled roofing projects from initial inspection and estimate to final quality assurance and client walkthrough.
  • Laborer of:

* Roofing

* Siding

* Remodeling

* New Construction

Education

Associate of Arts - Business Administration

American InterContinental University
Schaumburg, IL
03-2017

Diploma - Architecture & Mechanical Design Drafting

Moberly Area Technical Center
Moberly
08-2004

High School Diploma -

Higbee R8
Higbee, MO
05-2004

Skills

  • Customer service
  • Construction
  • Workload prioritization
  • Health and safety
  • Deadline management
  • Hardware installation
  • Installation planning
  • Field operations
  • Blueprint reading
  • Task delegation
  • Material procurement
  • MS office
  • Maintenance scheduling
  • Scheduling coordination
  • Crew management
  • Equipment installation
  • Electrical
  • Site supervision
  • Teamwork
  • Teamwork and collaboration
  • Hardworking and reliable
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Multitasking Abilities
  • Decision-making
  • Site inspection
  • Management
  • Microsoft office
  • Self motivation
  • Employee training
  • Recruitment and hiring
  • Interpreting blueprints
  • Job planning
  • Schedule management
  • OSHA compliance
  • AutoCAD proficiency

Certification

NICET 1

OSHA 10

Brivo Installer

Hyosung TCR Technician

NCR ATM Technician

Timeline

Service and Installation Manager (SIM)

Federal Protection INC.
06.2021 - Current

Crew Chief

Jiggsa
12.2019 - 01.2021

Install and Repair Technician

Blue Shy Satellite Services, Inc
08.2019 - 12.2019

Laborer

Jim's Construction
03.2011 - 12.2015

Unloader

Walmart
01.2007 - 08.2019

Associate of Arts - Business Administration

American InterContinental University

Diploma - Architecture & Mechanical Design Drafting

Moberly Area Technical Center

High School Diploma -

Higbee R8
Kyle Umstattd