To obtain a position utilizing my skills and knowledge obtained through my years of experience in the retail merchandising, mortgage and consumer collections industries.
Overview
36
36
years of professional experience
Work History
Terrirory Sales Lead
Anderson Merchandisers, LLC
04.2024 - Current
Build rapport through daily communication with store associates and management
Train, supervise, and develop skills of Sales Merchandisers, fellow Territory Sales Leads, and seasonal associates
Educate customers and store personnel on the features and benefits of our client’s brands and product lines
Maintain accuracy and high quality of work in all areas of the store to meet or exceed client expectations
Have detailed knowledge of all company policies
Communicate successes or potential barriers to the Market Sales Manager
Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
Sales Merchandiser
Anderson Merchandisers
06.2012 - Current
Responsible for selling, installing and maintaining displays for various manufactures in national retail chains.
Developed and and maintained lines of communication between local store managers and various clients to increase sales and insure product availability.
Appraiser/ Independent Fee Appraiser
3D Property Appraisals
06.2005 - 05.2012
Conducted residential appraisals from home inspection to preparation of final Report and determination of market value.
Review properties to assess values for banks and mortgage companies
Strong knowledge of appraiser's guidelines, property tax rules and government regulations
Inspect homes for basic condition, quality of external construction and internal components.
Utilized a variety of techniques to attain appraisal values such as square foot replacement cost and similar home comparison.
Conducted appraisal reviews on repossessed residential properties
Mortgage Broker
Gulfstream Financial Services
09.2000 - 05.2005
Evaluated and processed loan requests from pre-approval through closing.
Marketed various loan products; originated, placed and closed loans.
Worked extensively with Desktop Underwriter
Attracted new mortgage loan applications by developing relationships within the community, specifically with local real estate offices and making sales calls to prospective customers
Completed mortgage loans through verification and preparations of mortgage loan documentation.
Scheduled and completed mortgage loan closings.
Collection Specialist
Credit Management Services
09.1990 - 09.2000
Conducted third-party collection efforts on delinquent accounts via phone contact
Negotiated account settlements and payment arrangements, corresponded with attorneys on pending lawsuits and prepped accounts for potential litigation.
Three-time top underfile collector in company
Authored three collections articles published in monthly company newsletter
Seven-time top-rated collector for Kansas City Branch office
Assisted in training of new employees in basic collection techniques
Resolved problems and satisfied customer complaints
Conducted interviews of perspective employees and assisted in hiring decisions
Driver/Warehouse
General Stores, University of Iowa
01.1989 - 08.1990
Handled delivery of chemical supplies to medical and research laboratories
Warehouse Personnel/ Driver's Assistant
General Stores, University of Iowa
06.1989 - 08.1989
Operated forklift in loading and unloading of delivery trucks, made deliveries, picked up special orders, managed breakage area and maintained stock and supplies.
Education
BA - Political Science
University of Iowa
Iowa City, IA
01.1990
Skills
Real estate appraisal
Loan officer experience
Salesforce proficiency
Loan origination
Financial services
Additional Information
Camp Director-'Sports With God in Mind' Camp Wilderness, Lawson Missouri, Summer 2013 and 2014
Director of Club 5/6 Good Shepherd United Methodist Church, Kansas City MO, 2013 to present