Kurt Gerber

Interacting with patients in both the In-Patient and Emergency Department setting to assist with their needs outside of the medical sphere.

Conduct discharge calls to patients to ascertain if they have post discharge concerns or issues.

Collect and document information for any complaint or grievance.

Prepare employee award nominations.

• Utilized problem solving skills to effectively resolve conflicts between citizens or groups.
• Exhibited excellent interpersonal skills while interacting with people from diverse backgrounds.
• Effectively managed multiple tasks simultaneously under stressful conditions.
• Applied crisis intervention strategies as appropriate to mitigate potential harm.